Hybrid Sales Support Specialist for Enterprise Sales

Hilton; México; Hybrid; MXN 360,000 - 540,000; Full time

Benefits offered by this job

Travel perks – 110 nights discounted?

Paid parental leave

Mental health resources

Paid time off

Job summary

Hilton in Mexico is seeking a Sales Support Specialist to assist Hilton Sales teams, clients, and hotels by providing program support, auditing rates, and managing reporting. This role emphasizes collaboration, process improvements, and enabling sellers to focus on relationship building.

The position requires 1 year of admin experience, bilingual English/Spanish, and a hybrid schedule with 3 days onsite in our Mexico office and 2 days from home.

Qualifications

• One year of administrative and support experience.
• Proficiency in Microsoft Office, including Excel.
• Experience in travel and/or sales support industry.
• Fluent in English and Spanish.

Responsibilities

• Be the go-to support partner for Hilton account owners, customers, and hotels, delivering follow-up and solutions that help improve success.
• Prioritize a dynamic workload through Salesforce and other Hilton systems, ensuring requests are handled accurately and efficiently.
• Manage shared inbox inquiries, providing exceptional service while building relationships with internal and external customers.
• Stay ahead of needs by reviewing daily priorities, identifying opportunities, and taking proactive action to support sales goals and customer needs.
• Collaborate across teams to provide coverage, improve processes, and contribute to projects that enhance productivity and the customer experience.

Skills

Bilingual English/Spanish

Administrative support

Microsoft Office

Sales support experience

Tools

Salesforce

Cvent

Job description

Hilton in Mexico is seeking a Sales Support Specialist to assist Hilton Sales teams, clients, and hotels by providing program support, auditing rates, and managing reporting. This role emphasizes collaboration, process improvements, and enabling sellers to focus on relationship building.

The position requires 1 year of admin experience, bilingual English/Spanish, and a hybrid schedule with 3 days onsite in our Mexico office and 2 days from home.