Hybrid Business Systems Analyst II — SAFe & Jira Expert

Resideo; Chihuahua; Hybrid; MXN 400,000 - 700,000; Full time

Job summary

Resideo is seeking a motivated Business Analyst to join our Digital Technology team, supporting web-based delivery in a global manufacturing setting. This role operates in a SAFe environment with multiple teams and focuses on bridging business stakeholders and technical teams to ensure clear requirements and timely delivery.

You will coordinate across ecommerce, middleware, and enterprise systems, driving clarity and dependency management while participating in PI planning and agile ceremonies

Qualifications

• Experience in SAFe or Agile environments with multiple teams.
• Hands-on Jira (epics, features, stories, backlog)
• Confluence for documentation and collaboration
• Draw.io for process flows and diagrams
• Experience across multi-system ecosystems including eCommerce and enterprise systems
• Ability to work with globally distributed teams
• Strong communication to influence without authority

Responsibilities

• Elicit, analyze, and document requirements with stakeholders.
• Translate needs into user stories, features, and epics in Jira.
• Ensure requirements are complete and testable, aligned to outcomes.
• Collaborate with cross-functional teams across geographies.
• Act as a key liaison ensuring understanding of requirements and dependencies.
• Participate in PI Planning, daily stand-ups, backlog refinement, sprint planning, and retrospectives.
• Manage dependencies to support parallel team execution and delivery timelines.
• Create and maintain process flows, system diagrams, and data mappings in Draw.io and Confluence.

Skills

Agile execution

Global teams

Requirement elicitation

Cross-functional liaison

Tools

Jira

Confluence

Draw.io

Shopify

Informatica

SAP CPI

React

SAP ERP

Salesforce SFDC

PIM

Job description

Resideo is seeking a motivated Business Analyst to join our Digital Technology team, supporting web-based delivery in a global manufacturing setting. This role operates in a SAFe environment with multiple teams and focuses on bridging business stakeholders and technical teams to ensure clear requirements and timely delivery.

You will coordinate across ecommerce, middleware, and enterprise systems, driving clarity and dependency management while participating in PI planning and agile ceremonies