SAFe Business Systems Analyst: Digital Platform Delivery

Resideo; San Luis Potosí; On-site; MXN 520,000 - 640,000; Full time

Job summary

Resideo is seeking a Business Analyst to bridge business and tech teams inside a SAFe environment, enabling scalable, high‑quality digital solutions. You will elicit and document requirements, craft user stories, and drive cross‑functional collaboration across eCommerce, middleware, front‑end, and data domains.

You will partner with distributed teams to ensure clear priorities, robust acceptance criteria, and strong governance of program increments, while maintaining comprehensive documentation

Qualifications

• Experience in SAFe or Agile environments with multiple concurrent teams.
• Proficiency in Confluence for documentation and collaboration.
• Proficiency in Draw.io for process flows and architecture diagrams.
• Experience across multi-system ecosystems, including eCommerce and enterprise systems.
• Ability to work with globally distributed teams across time zones.
• Strong communication skills with influence without authority.

Responsibilities

• Elicit, analyze, and document requirements across digital platforms.
• Translate business needs into user stories, features, and epics in Jira.
• Collaborate with distributed teams across functions to align priorities.
• Act as a key liaison ensuring teams understand requirements and dependencies.
• Participate in PI Planning, daily stand-ups, backlog refinement, sprint planning, and retrospectives.
• Create detailed process flows, system diagrams, and data mappings using Draw.io and Confluence.
• Maintain comprehensive documentation to support development, QA, and support teams.
• Partner with QA to ensure clear acceptance criteria and test coverage.
• Validate that delivered solutions meet business intent and quality standards.

Skills

SAFe

Confluence

Draw.io

React

Informatica

SAP CPI

Global teams

Influence without authority

Tools

Confluence

Draw.io

Shopify

Informatica

SAP CPI

React

Job description

Resideo is seeking a Business Analyst to bridge business and tech teams inside a SAFe environment, enabling scalable, high‑quality digital solutions. You will elicit and document requirements, craft user stories, and drive cross‑functional collaboration across eCommerce, middleware, front‑end, and data domains.

You will partner with distributed teams to ensure clear priorities, robust acceptance criteria, and strong governance of program increments, while maintaining comprehensive documentation