HVAC & Refrigeration Technical Support Engineer

Danfoss; Apodaca; Presencial; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th salary

Annual bonus

Paid vacation

Pension plans

Personal insurance

Descripción de la vacante

Danfoss is seeking an engineer to join our Cooling Technical Support team in Mexico. You will provide expert technical assistance across multiple channels, troubleshoot HVAC and refrigeration systems, and deliver trainings and materials to customers and partners.

Applicants should have an engineering degree and advanced English, with willingness to travel for site visits and customer engagements to drive successful outcomes.

Formación

• Bachelor’s degree in Engineering or related field.
• Excellent written and spoken English.
• Knowledge of refrigeration and HVAC systems a plus.

Responsabilidades

• Provide technical support for Danfoss Cooling products via phone, email, and digital channels.
• Troubleshoot refrigeration and air conditioning systems to identify root causes and restore performance.
• Deliver technical presentations, trainings, and content to increase product knowledge and application expertise.
• Create and maintain technical resources (guides, manuals, videos) to support customer success.
• Collaborate with customers, sales teams, and internal experts through site visits and ongoing engagement to improve outcomes.

Conocimientos

Advanced English

HVAC knowledge

Problem solving

MS Office

CRM tools

Educación

Engineering degree

Descripción del empleo

Danfoss is seeking an engineer to join our Cooling Technical Support team in Mexico. You will provide expert technical assistance across multiple channels, troubleshoot HVAC and refrigeration systems, and deliver trainings and materials to customers and partners.

Applicants should have an engineering degree and advanced English, with willingness to travel for site visits and customer engagements to drive successful outcomes.