HR Programs & Operations Coordinator

Confidential; Ciudad de México; Híbrido; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

Confidential is seeking an HR Administration and Employee Support specialist to coordinate day-to-day HR services, manage employee data, and support onboarding, offboarding, and program administration. You will respond to routine inquiries, prepare documentation, and ensure confidential records are maintained with discretion.

The role emphasizes accuracy, organization, and collaboration within a fast-paced HR team, with opportunities to engage in process improvements and cross-functional

Formación

• Post-secondary education in Human Resources, Business Administration or related field.
• Two years+ of experience in HR administration, program coordination, customer service or related support role.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Clear and professional written and verbal communication skills.
• Sound judgment and discretion when handling confidential or sensitive information.
• Ability to work collaboratively in a fast-paced environment and follow established processes.
• Proficiency with Microsoft Office applications, particularly Excel, Word, Outlook and PowerPoint.
• Service orientation and responsiveness
• Accountability and follow-through
• Collaboration and relationship building
• Judgment, problem solving and appropriate escalation
• Accuracy, organization and attention to detail
• Adaptability and continuous improvement
• Project coordination and deadline management

Responsabilidades

• Respond to routine HR inquiries and escalate as needed.
• Maintain accurate employee data in HRIS and other systems.
• Support onboarding and offboarding activities and document preparation.
• Prepare HR correspondence, letters and forms.
• Assist with HR program maintenance, system improvements, audits and communications.
• Coordinate with vendors and internal partners to resolve routine program issues.
• Participate in HR projects and cross-functional initiatives as assigned.

Conocimientos

HR administration

Record keeping

Data entry

MS Office proficiency

Communication skills

Attention to detail

Multitasking

Discretion

Educación

Post-secondary education in HR/BA

Herramientas

HRIS systems

Microsoft Office Suite

Descripción del empleo

Confidential is seeking an HR Administration and Employee Support specialist to coordinate day-to-day HR services, manage employee data, and support onboarding, offboarding, and program administration. You will respond to routine inquiries, prepare documentation, and ensure confidential records are maintained with discretion.

The role emphasizes accuracy, organization, and collaboration within a fast-paced HR team, with opportunities to engage in process improvements and cross-functional