HR Operations Representative

Advanced Energy Management Limited; Mexicali; On-site; MXN 180,000 - 320,000; Full time

Job summary

Advanced Energy Management Limited in Mexicali is seeking a detail-oriented Compensation & Benefits administrator to provide operational and administrative support for benefit programs, promotions, job mapping, and benefits communication. This role contributes to a positive employee experience while ensuring compliance with corporate guidelines.

You will serve as the primary contact for benefits questions, assist enrollments and changes, and maintain clear benefits information for new hires,

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Industrial Engineering, or a related field.
• Strong attention to detail and ability to handle confidential information.
• Strong organizational skills and service orientation.
• Experience with HR systems (e.g., TRESS) is preferred.

Responsibilities

• Administer and support Medical Insurance and Life Insurance policies.
• Serve as primary contact for benefits-related questions.
• Assist enrollments, terminations, and changes with brokers and Compensation and Benefits Manager.
• Communicate benefit updates, renewals, and policy changes.
• Provide clear benefits information to new hires.
• Support onboarding sessions related to compensation and benefits.
• Ensure new employees understand their benefits from day one.
• Support job mapping, basic role analysis, and changes in employee data.
• Maintain accurate records of employee movements and changes.

Skills

Attention to detail

Organizational skills

Service orientation

Education

Bachelor’s degree in Business Administration, Human Resources, Industrial Engineering, or related field

Tools

HRIS (TRESS)

Job description

Provide operational and administrative support to the Compensation & Benefits function, ensuring the effective administration of benefit programs, timely employee support, and the execution of key processes such as internal promotions for direct labor, job mapping, and benefits communication. This role contributes to a positive employee experience while ensuring compliance with corporate guidelines.

Key Responsibilities

Benefits Administration

• Administer and provide ongoing support for Medical Insurance and Life Insurance policies.
• Serve as the primary point of contact for employeesregarding benefits‑related questions and guidance.
• Support in enrollments, terminations, and changes in benefit plans in coordination with brokers and Compensation and Benefits Manager.
• Support with communication related to benefit updates, renewals, and policy changes.
• Provide clear and timely benefits information to new hires.
• Support onboarding and orientation sessions related to compensation and benefits.
• Ensure new employees fully understand their benefits from day one.

Compensation & Internal Development Support

• Support job mapping activities, basic role analysis, and job data updates.
• Provide administrative support for internal promotions of direct employees, ensuring process compliance and proper documentation.
• Maintain accurate records related to employee movements and changes.

Employee Communication & Service

• Respond to employee inquiries related to benefits, compensation, and internal mobility with clarity and consistency.
• Support the development and distribution of compensation and benefits communication materials.
• Provide ongoing support to HR stakeholders to ensure consistent employee communication.

Position Requirements

• Bachelor’s degree in Business Administration, Human Resources, Industrial Engineering, or a related field..
• Strong attention to detail and ability to handle confidential information.
• Strong organizational skills and service orientation.
• Experience with HR systems (e.g., TRESS) is preferred.