HR Director, People Ops & Performance - LATAM (Remote)

Carazo Enterprise SL; Ciudad de México; Hybrid; MXN 735,000 - 1,050,000; Full time

Benefits offered by this job

Monthly salary range USD 3,500–5,000

Director-level access to CEO

International scope across Europe and,

Hybrid or remote work

Job summary

Carazo Enterprise SL is seeking a hands-on HR Director to lead our international People Operations and build a transparent, performance-driven HR system. You will own the complete employee lifecycle from contracts to offboarding and report directly to the CEO.

This senior leadership role fits a hybrid/remote work model with potential office presence in Latin America. You will drive HR strategy across multiple countries, ensuring scalable processes and compliant governance to support growth.

Qualifications

• At least 5 years of experience as HR Director or senior HR leader.
• University degree is a must, or a master's degree is preferred.
• Strong experience managing the full employee lifecycle.
• Experience managing remote or international teams.
• English at C1 level or equivalent and Spanish at C1 level or native proficiency.

Responsibilities

• Lead the international People Operations and HR governance function.
• Develop HR strategy and support organizational design.
• Manage employee and contractor agreements, renewals and HR documentation.
• Maintain employee files, contract trackers and probation records.
• Develop and enforce HR policies and internal procedures.
• Manage performance reviews, KPIs and performance improvement plans.
• Handle employee relations, complaints, conflicts and disciplinary matters.
• Coordinate compensation, bonuses, benefits and payroll information.
• Build promotion, career-development and succession processes.
• Improve employee engagement and retention.
• Manage terminations, exit interviews and offboarding.
• Lead and develop the HR Generalist and future People Operations team.
• Maintain HR dashboards and provide regular reports to the CEO.
• Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.

Skills

HR leadership

Remote team management

English (C1)

Spanish (C1)

Education

University degree

Master's degree preferred

Job description

Carazo Enterprise SL is seeking a hands-on HR Director to lead our international People Operations and build a transparent, performance-driven HR system. You will own the complete employee lifecycle from contracts to offboarding and report directly to the CEO.

This senior leadership role fits a hybrid/remote work model with potential office presence in Latin America. You will drive HR strategy across multiple countries, ensuring scalable processes and compliant governance to support growth.