HR Data & Lifecycle Specialist — Hybrid (Querétaro)

PPG; Santiago de Querétaro; Hybrid; MXN 201,000 - 335,000; Full time

Benefits offered by this job

Monthly bonus

Annual bonus

Major medical insurance

Life insurance

Grocery vouchers

Wellness programs

Development programs

Job summary

PPG is hiring for a PPSC Partner in Querétaro, Mexico. The role focuses on HR data administration, employee lifecycle processing, and compensation-related support within a hybrid work model.

You will ensure data integrity, handle inquiries, and maintain HR records while following established policies and internal controls. A customer-focused approach and English proficiency are essential.

Qualifications

• 1+ years of experience in customer service, HR administration, HR operations, shared services, or data management roles.
• Full professional proficiency in English.
• Customer service orientation.
• Knowledge of Workday and ServiceNow is desirable.

Responsibilities

• Process employee lifecycle transactions including new hires, status changes, leaves of absence, separations, and other personnel updates through the Workday Human Capital Management platform.
• Support compensation-related processes by administering promotions, demotions, salary adjustments, wage changes, and other compensation transactions while ensuring accuracy and compliance.
• Build employee documentation and system information, ensuring both approvals and supporting documents are correct.
• Provide support regarding HR policies, procedures, data processing activities, and HR service requests, resolving issues and answer employee inquiries.
• Maintain electronic and physical employee files observing company policies, legal requirements, and record-keeping standards.
• Ensure the quality and integrity of HR data by reviewing transactions, identifying inconsistencies, and supporting process improvements within HR operations.

Skills

Customer service

English proficiency

Workday

ServiceNow

Tools

Workday

ServiceNow

Job description

PPG is hiring for a PPSC Partner in Querétaro, Mexico. The role focuses on HR data administration, employee lifecycle processing, and compensation-related support within a hybrid work model.

You will ensure data integrity, handle inquiries, and maintain HR records while following established policies and internal controls. A customer-focused approach and English proficiency are essential.