PPSC Partner

PPG; Santiago de Querétaro; Hybrid; MXN 201,000 - 335,000; Full time

Benefits offered by this job

Monthly bonus

Annual bonus

Major medical insurance

Life insurance

Grocery vouchers

Wellness programs

Development programs

Job summary

PPG is hiring for a PPSC Partner in Querétaro, Mexico. The role focuses on HR data administration, employee lifecycle processing, and compensation-related support within a hybrid work model.

You will ensure data integrity, handle inquiries, and maintain HR records while following established policies and internal controls. A customer-focused approach and English proficiency are essential.

Qualifications

• 1+ years of experience in customer service, HR administration, HR operations, shared services, or data management roles.
• Full professional proficiency in English.
• Customer service orientation.
• Knowledge of Workday and ServiceNow is desirable.

Responsibilities

• Process employee lifecycle transactions including new hires, status changes, leaves of absence, separations, and other personnel updates through the Workday Human Capital Management platform.
• Support compensation-related processes by administering promotions, demotions, salary adjustments, wage changes, and other compensation transactions while ensuring accuracy and compliance.
• Build employee documentation and system information, ensuring both approvals and supporting documents are correct.
• Provide support regarding HR policies, procedures, data processing activities, and HR service requests, resolving issues and answer employee inquiries.
• Maintain electronic and physical employee files observing company policies, legal requirements, and record-keeping standards.
• Ensure the quality and integrity of HR data by reviewing transactions, identifying inconsistencies, and supporting process improvements within HR operations.

Skills

Customer service

English proficiency

Workday

ServiceNow

Tools

Workday

ServiceNow

Job description

Join us as a PPSC Partner and help support important HR processes that affect the employee experience across the organization.

You will provide data administration and operational support throughout the employee lifecycle, ensuring the accurate processing of employee information, compensation changes, and HR documentation. Your work will help maintain data integrity, support compliance requirements, and deliver an excellent employee experience.

You will support HR processes, respond to inquiries regarding said processes, and ensure the correct maintenance of HR records. Your customer-focused approach will contribute to the delivery of HR services.

You will collaborate with multiple team members to process employee lifecycle events, maintain HR records, and support compensation-related activities while ensuring compliance with established procedures and internal controls.

In addition to benefits above those required by law, we offer a monthly bonus, annual bonus, major medical insurance, life insurance, grocery vouchers and other wellness and development programs that help our employees excel

You will report directly to the PPSC Team Leader. This is a hybrid position based in Querétaro, Mexico.

Main Responsibilities

• Process employee lifecycle transactions including new hires, status changes, leaves of absence, separations, and other personnel updates through the Workday Human Capital Management platform.
• Support compensation-related processes by administering promotions, demotions, salary adjustments, wage changes, and other compensation transactions while ensuring accuracy and compliance.
• Build employee documentation and system information, ensuring both approvals and supporting documents are correct.
• Provide support regarding HR policies, procedures, data processing activities, and HR service requests, resolving issues and answer employee inquiries.
• Maintain electronic and physical employee files observing company policies, legal requirements, and record-keeping standards.
• Ensure the quality and integrity of HR data by reviewing transactions, identifying inconsistencies, and supporting process improvements within HR operations.

Qualifications

• 1+ years of experience in customer service, HR administration, HR operations, shared services, or data management roles.
• Full professional proficiency in English.
• Customer service orientation.
• Knowledge of Workday and ServiceNow is desirable.

How we work:

At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.