Housekeeping Team Leader

Hyatt Hotels Corporation; Cancún; Híbrido; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Hyatt Place Cancun Airport is seeking a Housekeeping Supervisor to lead Housekeeping, Laundry and Public Areas operations, ensuring Hyatt cleanliness and service standards are met. The role involves supervising staff, inspecting rooms, coordinating laundry, and maintaining inventories to deliver an exceptional guest experience.

Candidates should have a Bachelor’s degree in Hospitality or related field, at least 3 years in a supervisory housekeeping role, and be Mexican citizens due to permit

Formación

• Bachelor’s degree in Tourism, Hospitality, Hotel Management or related field preferred.
• Mexican citizenship required due to permit restrictions.
• Minimum 3 years of experience in housekeeping supervisory/managerial roles.
• Experience supervising operational teams and coordinating guest rooms, laundry, and/or public areas.
• Strong leadership, organizational and teamwork skills.
• Excellent attention to detail with a focus on cleanliness and quality.
• Strong problem-solving and follow-up skills.
• Guest-service and colleague wellbeing oriented.
• Flexible schedule based on operational needs.

Responsabilidades

• Supervise and coordinate Housekeeping, Laundry, and Public Areas operations.
• Inspect guest rooms and public areas for quality standards.
• Coordinate laundry operations.
• Assign and follow up on daily tasks.
• Monitor supplies and inventories; address operational issues.
• Collaborate with other hotel departments to ensure guest experience.

Conocimientos

Leadership

Organizational skills

Teamwork

Attention to detail

Problem solving

Guest service orientation

Colleague wellbeing orientation

Educación

Bachelor's degree in Tourism/ Hospitality/ Hotel Management

Descripción del empleo

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

We are looking for a Housekeeping Supervisor to join the team at Hyatt Place Cancun Airport, a 156-room hotel.

This position will be responsible for supervising and coordinating the operations of Housekeeping, Laundry, and Public Areas, ensuring compliance with Hyatt’s cleanliness, presentation, service, and quality standards.

Key responsibilities include supervising and supporting operational colleagues, inspecting guest rooms and public areas, coordinating laundry operations, assigning and following up on daily tasks, monitoring supplies and inventories, addressing operational issues, and collaborating with other hotel departments to ensure an excellent guest experience.

Qualifications

• Bachelor’s degree in Tourism, Hospitality, Hotel Management, or a related field is preferred.
• It is necessary to be a Mexican citizen, as the company is currently unable to hire foreign nationals due to legal permit restrictions.
• Minimum 3 years of experience in a Housekeeping supervisory or managerial position, preferably within the hospitality industry.
• Experience supervising operational teams and coordinating guest room, laundry, and/or public area operations.
• Strong leadership, organizational, and teamwork skills.
• Excellent attention to detail with a focus on cleanliness and quality standards.
• Strong problem-solving and follow-up skills.
• Guest-service and colleague-wellbeing oriented.
• Flexible schedule based on operational needs.

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