Hospitality Security Lead – Safe, Calm Guest Experience

Accorhotel; Ciudad de México; Presencial; MXN 420.000 - 640.000; Jornada completa

Descripción de la vacante

Mama Shelter Mexico City in La Roma is seeking a Security Lead to ensure guest and team safety around the hotel and rooftop. You will recruit, train, lead and coordinate the Security team, acting as the calm in the chaos and ensuring the house stays safe day and night.

Design and roll out safety, fire and emergency procedures, de-escalate when needed, and maintain access control, CCTV monitoring and incident reporting while keeping the vibe alive and guests at ease.

Responsabilidades

• Recruit, train, lead & coordinate the Security team; first on call for incidents.
• Design and roll out safety, fire and emergency procedures across the hotel.
• Ensure the hotel knows the drill from front desk to rooftop.
• Manage access control, CCTV monitoring and incident reporting.
• De-escalate situations to keep guests and teams safe.
• Maintain a safe, calm guest experience while preserving the vibe.

Descripción del empleo

Mama Shelter Mexico City in La Roma is seeking a Security Lead to ensure guest and team safety around the hotel and rooftop. You will recruit, train, lead and coordinate the Security team, acting as the calm in the chaos and ensuring the house stays safe day and night.

Design and roll out safety, fire and emergency procedures, de-escalate when needed, and maintain access control, CCTV monitoring and incident reporting while keeping the vibe alive and guests at ease.