Housekeeping Manager — Guest Experience Leader

SmartRecruiters, Inc.; Ciudad de México; Presencial; MXN 280.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opera Cloud knowledge

Descripción de la vacante

Mama Shelter Mexico City is expanding and seeking an experienced Housekeeping Manager to lead the maintenance of rooms and public areas in its new Mexico City location. You will ensure impeccable cleanliness, coordinate with subcontractors, and drive guest satisfaction through proactive service and team leadership.

The role requires hands-on management, strong communication, and the ability to foster a welcoming, high-energy environment that reflects Mama Shelter’s bold brand.

Formación

• Experience in housekeeping management is preferred.
• Strong leadership and communication skills are essential.
• Knowledge of Opera Cloud is a plus.

Responsabilidades

• Oversee quality of maintenance in rooms and common areas to ensure guest satisfaction.
• Coordinate with subcontractors and Mama Shelter teams to manage cleaning contracts and service delivery.
• Lead, train and motivate the housekeeping team to maintain high standards and a welcoming environment.

Descripción del empleo

Mama Shelter Mexico City is expanding and seeking an experienced Housekeeping Manager to lead the maintenance of rooms and public areas in its new Mexico City location. You will ensure impeccable cleanliness, coordinate with subcontractors, and drive guest satisfaction through proactive service and team leadership.

The role requires hands-on management, strong communication, and the ability to foster a welcoming, high-energy environment that reflects Mama Shelter’s bold brand.