Hospitality Housekeeping Supervisor: Lead, Delight Guests

Hilton; Región Centro; On-site; MXN 201,000 - 268,000; Full time

Job summary

Hilton in Mexico is seeking a Housekeeping Supervisor to lead the daily housekeeping operations and deliver memorable guest experiences. You will supervise Room Attendants and Housepersons, ensuring rooms and public areas meet Hilton's standards.

Join a team that values hospitality, integrity, leadership, teamwork and accountability. This on-site role offers opportunities to coordinate maintenance with Engineering and to support operations as needed, helping to make every stay special.

Responsibilities

• Supervise the housekeeping team to ensure cleanliness and quality in guest rooms and public areas.
• Assign, inspect, and verify room status, reporting discrepancies.
• Manage schedules, payroll reports, stock room/inventory, and the lost and found program.
• Coordinate maintenance needs with Engineering and Property Operations.
• Support housekeeping operations by performing Room Attendant and Houseperson duties as needed.
• Delight guests with timely, friendly, and professional service.

Skills

Team leadership

Guest service

Quality standards

Communication

Job description

Hilton in Mexico is seeking a Housekeeping Supervisor to lead the daily housekeeping operations and deliver memorable guest experiences. You will supervise Room Attendants and Housepersons, ensuring rooms and public areas meet Hilton's standards.

Join a team that values hospitality, integrity, leadership, teamwork and accountability. This on-site role offers opportunities to coordinate maintenance with Engineering and to support operations as needed, helping to make every stay special.