GTM Content & Programs Analyst

Own Company; Ciudad de México; On-site; MXN 320,000 - 520,000; Full time

Benefits offered by this job

Well-being reimbursement

Parental leave

Adoption assistance

Fertility benefits

Trailhead training & coaching

Job summary

Trailhead is seeking a self-starting Program & Content Operations Analyst to support GTM strategy and execution for our Decoded enablement programs. You help ensure learners gain the skills needed to succeed in the Salesforce ecosystem.

You will own end-to-end initiatives for the Decoded series, partnering with Product Marketing, Product Management, and Sales to translate complex concepts into engaging learning experiences.

Qualifications

• 3+ years in GTM, Product Marketing, Solution Engineering, or Sales in B2B SaaS.
• Ability to produce learner-first prose and design complex challenges.
• Foundational understanding of Salesforce or similar enterprise platforms.
• Strong project management with deadlines and cross-functional work.
• Exceptional storytelling and executive-ready content delivery.
• Experience collaborating with Product, Sales, and Marketing.
• Ability to move from strategy to execution in fast-paced settings.

Responsibilities

• Architect scalable learning solutions from outline to publication.
• Partner with Product Marketing and Product to align content roadmaps.
• Enforce content standards and lead peer reviews for learner-first content.
• Measure success with metrics like audience growth and learner sentiment.
• Advocate for inclusive and accessible content design.

Skills

GTM experience

Product Marketing

Solution Engineering

Sales

GTM roles

B2B SaaS

Clear prose

Learner-first design

Technical challenges design

Salesforce knowledge

Enterprise automation

Project leadership

Storytelling

Executive-ready content

Presentation skills

Cross-functional collaboration

Stakeholder alignment

Strategic agility

Fast-paced

Tools

Salesforce knowledge

Enterprise automation

Job description

Trailhead is seeking a self-starting Program & Content Operations Analyst to support GTM strategy and execution for our Decoded enablement programs. You help ensure learners gain the skills needed to succeed in the Salesforce ecosystem.

You will own end-to-end initiatives for the Decoded series, partnering with Product Marketing, Product Management, and Sales to translate complex concepts into engaging learning experiences.