Go-to-Market Leader, SME Services (LAC)

Mastercard; Ciudad de México; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

Mastercard in the Latin America & Caribbean region seeks a Manager, Services to lead SME Commercialization efforts. You will develop go-to-market plans, pricing, and monetizable offerings, collaborating with Product, Sales, Delivery, and account teams to drive pipeline growth and revenue.

The role requires strong stakeholder management and execution across multi-market environments, with English and Spanish fluency; Portuguese preferred. Office presence three days per week in Mexico City.

Qualifications

• Bachelor’s degree required; an advanced degree is preferred.
• Experience in product commercialization, go-to-market strategy, management consulting, financial services, account management, business strategy, or a related field.
• Demonstrated experience bringing products, services, or value propositions to market across complex, multi-market environments.
• Strong understanding of commercialization, go-to-market execution, and value proposition development.

Responsibilities

• Lead the development and execution of the SME Services strategy across LAC, expanding existing offerings and identifying new monetizable opportunities aligned to CNPF priorities.
• Build and execute the go-to-market approach for SME Services, including segmentation, value proposition, packaging, pricing, and channel strategy to drive adoption and revenue growth.
• Partner cross-functionally with Product, Sales, Delivery, Studios, Analytics, and account teams to develop the SME services roadmap, pilot new solutions, and ensure strong post-sale execution and client outcomes.
• Strengthen portfolio performance by embedding governance, codifying best practices, sharing playbooks across regions, and building scaled tools, insights, and automation to improve efficiency and time-to-value.
• Build strong relationships with customers, fintechs, ecosystem partners, and internal stakeholders while representing SME Services through thought leadership, client engagement, and market-facing forums as appropriate.

Skills

Go-to-market strategy

Product commercialization

Stakeholder management

Cross-functional leadership

Financial services experience

English/Spanish fluency

Education

Bachelor’s degree

Advanced degree preferred

Job description

Mastercard in the Latin America & Caribbean region seeks a Manager, Services to lead SME Commercialization efforts. You will develop go-to-market plans, pricing, and monetizable offerings, collaborating with Product, Sales, Delivery, and account teams to drive pipeline growth and revenue.

The role requires strong stakeholder management and execution across multi-market environments, with English and Spanish fluency; Portuguese preferred. Office presence three days per week in Mexico City.