Global Immigration Caseworker - Hybrid (Mexico City)

Vialto UK & Ireland; Ciudad de México; Hybrid; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid role in Mexico City

AI-assisted application process

Job summary

Vialto UK & Ireland is seeking an Immigration Caseworker to support client immigration requirements while ensuring compliance with laws and delivering high-quality service.

You will manage end-to-end cases, collaborate with corporate clients, legal teams, and government authorities, and stay current on immigration rules and AI-enabled processes. The role is hybrid and based in Mexico City.

Qualifications

• Experience supporting immigration cases and processes.
• Knowledge of immigration processes, documentation, and rules.
• Experience preparing and reviewing immigration applications, forms, petitions, and documents.
• Ability to develop and maintain client relationships and communicate with authorities.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple cases and priorities and meet deadlines.
• Exposure to AI and emerging technologies used in immigration processes.

Responsibilities

• Serve as a primary point of contact for corporate clients and support immigration solutions.
• Manage end-to-end immigration cases, including visa and work permit applications, and prepare filings.
• Interpret and apply immigration rules and advise clients on timelines and risks.
• Maintain accurate case files, provide updates, and communicate with clients, employees, authorities, and teams.
• Liaise with network offices, third parties, consulates, embassies, and authorities to obtain current immigration information.
• Record time, assist with billing, and identify potential scope changes using relevant tools.
• Train new team members on case management and immigration processes.

Skills

Immigration casework

Client relationship management

Time management

Verbal and written communication

AI awareness

Education

Bachelor’s Degree in Law, International Relations, Business Administration or related field

Job description

Vialto UK & Ireland is seeking an Immigration Caseworker to support client immigration requirements while ensuring compliance with laws and delivering high-quality service.

You will manage end-to-end cases, collaborate with corporate clients, legal teams, and government authorities, and stay current on immigration rules and AI-enabled processes. The role is hybrid and based in Mexico City.