Business Travel Immigration - Manager

Vialto UK & Ireland; Ciudad de México; Hybrid; MXN 1,200,000 - 2,000,000; Full time

Job summary

Vialto UK & Ireland seeks a Business Travel Immigration Manager to lead complex immigration engagements in Mexico City. You’ll guide clients, coordinate with internal stakeholders, and ensure timely case delivery while mentoring junior team members.

The role emphasizes strong communication, client relationship management, and the application of AI-enabled tools to enhance efficiency in a global service environment.

Qualifications

• 5+ years of immigration-related experience in Mexico.
• Experience managing complex immigration matters and guiding clients.
• Strong client-relationship management and expectations handling.
• Experience reviewing applications and supervising juniors.
• Excellent analytical, organizational, and written communication skills.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.
• Exposure to AI and emerging technologies to enhance efficiency.
• Bachelor’s Degree in Law or related field.

Responsibilities

• Manage multiple complex business immigration engagements in Mexico.
• Provide guidance to clients and oversee case delivery with stakeholders.
• Identify appropriate immigration solutions and manage escalations.
• Support caseworkers and junior attorneys in case management.
• Review applications and provide final sign-off prior to submission.
• Communicate complex matters clearly and monitor immigration trends.

Skills

Immigration experience

Client management

Team guidance

Analytical skills

Communication skills

Education

Bachelor’s Degree in Law

Tools

AI-enabled tools

Job description

Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex problems.

To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly with us. You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new possibilities. And we can do the same for you. Whatever your aspirations, Vialto can help you find your way.

Job Description

As a Business Travel Immigration Manager, you will manage complex business immigration matters in Mexico, providing guidance to clients while overseeing case delivery and supporting junior team members. You will work closely with clients and internal stakeholders to identify appropriate immigration solutions, manage escalations, and ensure accurate and timely delivery.

Responsibilities for this position include but are not limited to:

• Manage multiple complex business immigration engagements and provide guidance to clients on immigration matters in Mexico.
• Maintain regular and effective communication with clients, addressing queries, identifying appropriate immigration options, and managing client relationships.
• Analyze complex immigration matters using multiple sources of information, stakeholder perspectives, data, and insights to develop practical recommendations and solutions.
• Manage complex case matters, issues, and escalations while coordinating with relevant stakeholders to achieve appropriate outcomes.
• Manage and support caseworkers and junior attorneys in case management and the application of immigration law.
• Review immigration applications and work completed by junior team members and provide final sign-off prior to submission.
• Communicate complex matters clearly, monitor relevant global and immigration trends, and uphold the firm's code of ethics and business conduct.

Qualifications

• At least 5 years of immigration-related experience in Mexico, preferably within business or corporate immigration.
• Experience managing complex immigration matters and providing guidance and recommendations to clients.
• Proven ability to develop and maintain strong client relationships and manage client expectations.
• Experience reviewing immigration applications and overseeing or supporting the work of junior team members.
• Strong analytical, organizational, and verbal and written communication skills, with the ability to simplify and communicate complex immigration matters.
• Ability to manage multiple priorities, resolve complex case issues and escalations, and work effectively in a fast-paced, client-focused environment.
• Exposure to AI and emerging technologies, with the ability to leverage AI-enabled tools to enhance efficiency, support data-driven insights, and drive innovative solutions in a global service environment.
• Bachelor’s Degree in Law or a related field.

Additional Information

• This is a hybrid role based in Mexico City.
• We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
• Please note, AI is used as part of the application process.