Global Health & Benefits Account Manager (Hybrid)

Marsh; Xico; Híbrido; MXN 600 000 - 900 000; Tempo integral

Resumo da oferta

Marsh is seeking a Multinational Account Manager to join our Health and Benefits team in a hybrid role based in Mexico City. You will manage relationships with multinational clients, understanding their needs and delivering tailored solutions while collaborating across global teams.

The role requires 3+ days in the office weekly, a strong background in account management, and proficiency in English. You will work with placement, operations, wellness, and People & Investments teams to deliver

Qualificações

• Bachelor’s degree required in Business, Actuary, Finance, or related field.
• Advanced proficiency in English (oral & written).
• 3–5 years of account management/client services experience, preferably in insurance/brokerage.
• Proven track record managing multinational accounts and delivering strong client service.
• Strong understanding of global markets, insurance products, and risk management solutions.

Responsabilidades

• Develop and maintain relationships with key stakeholders within multinational client organizations.
• Serve as primary client contact, addressing inquiries and resolving issues promptly.
• Conduct regular meetings to assess client satisfaction and identify opportunities for improvement.
• Collaborate with clients to understand business objectives and develop tailored strategies.
• Create and implement account plans aligned with client goals and Health & Benefits offerings.
• Monitor account performance and adjust strategies to ensure client success.
• Coordinate with internal teams (placement, operations, wellness, People & Investments) to deliver solutions.
• Facilitate communication between clients and internal stakeholders for alignment.
• Engage in global initiatives to enhance service offerings and client experience.
• Stay informed on industry trends, market conditions, and regulatory changes impacting clients.
• Provide insights and recommendations based on market analysis.
• Identify opportunities to expand Health & Benefits services within multinational accounts.
• Track and report KPIs related to client accounts for transparency.
• Prepare and present regular client/internal reports highlighting successes and improvement areas.
• Use data analytics to drive decisions and improve client strategies.

Conhecimentos

Account management

Client services

Communication

Negotiation

Data analysis

Formação académica

Bachelor's degree in Business/Actuary/Finance or related field

Ferramentas

Data analytics tools

Reporting tools

Descrição da oferta de emprego

Marsh is seeking a Multinational Account Manager to join our Health and Benefits team in a hybrid role based in Mexico City. You will manage relationships with multinational clients, understanding their needs and delivering tailored solutions while collaborating across global teams.

The role requires 3+ days in the office weekly, a strong background in account management, and proficiency in English. You will work with placement, operations, wellness, and People & Investments teams to deliver