Benefits Advisor — Hybrid Role in Mexico City

Marsh; Ciudad de México; Híbrido; MXN 360 000 - 540 000; Tempo integral

Resumo da oferta

Marsh in Mexico City is seeking a Benefits Consultant to support client service and advisory activities across employee benefits programs, including renewals and claims. This is a hybrid role requiring three days per week in the office.

You will collaborate with colleagues and clients in Mexico and other countries to resolve escalations and deliver high-quality service, while developing your analytical and commercial skills.

Qualificações

• A completed bachelor's degree, preferably in Business Administration, Accounting, Finance or a related field.
• One to two or more years of experience in administrative, accounting, finance, insurance or client service activities.
• Intermediate to advanced English proficiency, with the ability to hold conversations and collaborate on matters involving other countries.
• Proficiency with Microsoft Office and strong organizational and communication skills.

Responsabilidades

• Support the administration and servicing of employee benefits programs, including Group Medical Expenses, Life, Dental and Minor Medical Expenses.
• Assist with renewal activities, client requests and the preparation of information for internal and external stakeholders.
• Provide support in the follow-up and resolution of claims, inquiries and escalated issues.
• Communicate with clients and colleagues in Mexico and other countries to coordinate activities and resolve service needs.
• Apply analytical thinking, creativity and strong communication skills to identify solutions and improve processes.
• Build positive client relationships through responsive service and a commercial mindset.

Conhecimentos

English proficiency

Analytical thinking

Communication skills

Organizational skills

Client service

Formação académica

Bachelor's degree in Business Administration / Accounting / Finance

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Marsh in Mexico City is seeking a Benefits Consultant to support client service and advisory activities across employee benefits programs, including renewals and claims. This is a hybrid role requiring three days per week in the office.

You will collaborate with colleagues and clients in Mexico and other countries to resolve escalations and deliver high-quality service, while developing your analytical and commercial skills.