Global Client Success & Logistics Specialist

Quid Solutions; Región Centro; On-site; MXN 201,000 - 335,000; Full time

Benefits offered by this job

Remote work allowances

Job summary

Quid Solutions in Zapopan seeks a Client Success Representative to ensure exceptional service for clients managing global operations. You will nurture relationships, coordinate needs, and follow up proactively.

The role emphasizes detail, strong communication, and the ability to handle multiple priorities in a fast-paced setting. On-site work with a competitive salary and local benefits.

Qualifications

• Bachelor’s degree in Business Administration, International Trade, Logistics, or related field.
• 1–3 years of experience in client success, account management, logistics, or a similar role.
• Advanced English, exceptional relationship management and communication skills.

Responsibilities

• Build and maintain strong relationships with clients as the primary contact.
• Monitor and manage client orders to ensure timely delivery through logistics channels.
• Track order status and provide proactive follow-up to ensure satisfaction.
• Maintain detailed records of interactions, statuses, and feedback for transparency.
• Prepare and share regular status reports with clients and internal stakeholders.
• Communicate effectively to address concerns and offer solutions.

Skills

English (Advanced)

Relationship management

Communication

Attention to detail

Organizational skills

Multitasking

Education

Bachelor’s degree in Business Administration / International Trade / Logistics

Tools

MS Office

Job description

Quid Solutions in Zapopan seeks a Client Success Representative to ensure exceptional service for clients managing global operations. You will nurture relationships, coordinate needs, and follow up proactively.

The role emphasizes detail, strong communication, and the ability to handle multiple priorities in a fast-paced setting. On-site work with a competitive salary and local benefits.