Global Client Success Lead for Strategic Growth

Nasdaq, Inc.; Ciudad de México; Híbrido; MXN 1.200.000 - 1.600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Short-term incentive (bonus)

Long-term incentive (equity)

Flexible work environment

Descripción de la vacante

A leading financial technology firm based in Mexico City is seeking a Lead Client Success Manager to strengthen long-term relationships with global customer accounts. In this strategic role, you will engage with senior decision makers, conduct strategy meetings, and analyze client data to drive satisfaction and revenue growth. The ideal candidate will have over 10 years of experience in account management or client success, a solid understanding of global markets, and the ability to collaborate across teams. This position offers hybrid work flexibility with some days in the office.

Formación

• 10+ years of experience in account management or client success.
• Strong ability to influence stakeholders and develop solutions.
• Experience working in global or regulated industries.

Responsabilidades

• Build and maintain relationships with senior decision-makers.
• Conduct strategy meetings with client leadership.
• Analyze client data to identify risks and opportunities.

Conocimientos

Account management

Client success

Sales

Stakeholder influence

Cross-functional project leadership

Educación

Bachelor’s degree in Business or related field

MBA or relevant certification

Descripción del empleo

A leading financial technology firm based in Mexico City is seeking a Lead Client Success Manager to strengthen long-term relationships with global customer accounts. In this strategic role, you will engage with senior decision makers, conduct strategy meetings, and analyze client data to drive satisfaction and revenue growth. The ideal candidate will have over 10 years of experience in account management or client success, a solid understanding of global markets, and the ability to collaborate across teams. This position offers hybrid work flexibility with some days in the office.