Senior Customer Success Manager — Spanish Growth Leader

Smartly.io; Ciudad de México; Presencial; MXN 1.406.964 - 1.758.706; Jornada completa

Descripción de la vacante

A leading advertising technology company in Mexico is seeking a Senior Customer Success Manager who will manage customer accounts and provide consultative advice to enhance their online marketing strategies. The ideal candidate has over 5 years of experience in account management within the B2B SaaS or agency domain, possesses excellent communication skills, and is fluent in both English and Spanish. This role involves fostering long-term relationships with customers and collaborating closely with team members to ensure success.

Formación

• 5+ years of experience in account management, preferably in online marketing.
• Ability to explain complex concepts clearly and provide consultative advice.
• Professional spoken and written English plus fluency in Spanish.

Responsabilidades

• Manage and nurture customer accounts with day-to-day communication.
• Work closely with customers to optimize their online marketing strategy.
• Take full ownership of growing and managing your target market.

Conocimientos

Account management

Online marketing strategy

B2B SaaS experience

Communication skills

Fluent in Spanish

Descripción del empleo

A leading advertising technology company in Mexico is seeking a Senior Customer Success Manager who will manage customer accounts and provide consultative advice to enhance their online marketing strategies. The ideal candidate has over 5 years of experience in account management within the B2B SaaS or agency domain, possesses excellent communication skills, and is fluent in both English and Spanish. This role involves fostering long-term relationships with customers and collaborating closely with team members to ensure success.