Global Benefits Lead: Drive Compliance & Vendor Excellence

Circana; Ciudad de México; Hybrid; MXN 900,000 - 1,200,000; Full time

Job summary

Circana seeks a Global Benefit Operations Lead to run renewals, manage vendors, and ensure data integrity across countries. This role focuses on accuracy of benefits data before submission and resolving issues with carriers and brokers.

Based in Mexico City, you will work with HR, Payroll, Procurement, and internal teams to improve processes and support benefits programs globally. This position offers exposure to acquisitions and new-country start-ups.

Qualifications

• Typically requires 6–9 years of experience in benefits administration or HR ops.
• Experience with insured and retirement plans and country-level compliance.
• Ability to work with HRBPs, Payroll, Procurement and carriers across regions.

Responsibilities

• Own annual renewals across insured and retirement plans, gathering census data and preparing materials.
• Lead vendor performance comparisons and escalate unresolved issues.
• Research and resolve escalated benefit issues with carriers and internal teams.
• Keep benefits policy documents current and organized; update SOPs as needed.
• Coordinate data flow from brokers and reconcile reports across systems.
• Support cross-functional renewals and vendor sourcing with Procurement and VP.

Skills

English fluency

Benefits administration

Vendor coordination

Cross-functional collaboration

Job description

Circana seeks a Global Benefit Operations Lead to run renewals, manage vendors, and ensure data integrity across countries. This role focuses on accuracy of benefits data before submission and resolving issues with carriers and brokers.

Based in Mexico City, you will work with HR, Payroll, Procurement, and internal teams to improve processes and support benefits programs globally. This position offers exposure to acquisitions and new-country start-ups.