Gerente de Restaurante con Experiencia en Franquicias

Placements24; Mexicali; On-site; MXN 420,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Career advancement opportunities

Job summary

Placements24 is seeking an experienced Restaurant Manager to lead operations at a flagship Mexicali location. The ideal candidate will excel in high-volume casual dining or fast‑service settings, with franchise experience, a hands‑on leadership style, and a passion for people and performance.

You will manage staffing, service quality, cost control, and profitability while upholding brand standards. The role requires strong oversight of inventory, scheduling, training, and customer experience,

Qualifications

• Minimum of 3-5 years of experience in restaurant management.
• Experience with franchise operations and standards is highly preferred.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage teams, drive performance, and achieve financial goals.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Manage all aspects of restaurant operations, including staffing and customer service.
• Ensure compliance with company policies, procedures, and brand standards.
• Recruit, train, and develop a high‑performing team.
• Drive sales and profitability through marketing and upselling strategies.
• Handle customer inquiries and complaints effectively to ensure satisfaction.
• Manage inventory, ordering, and receiving to control costs.
• Conduct performance reviews and provide feedback to staff.
• Adhere to health, safety, and sanitation regulations.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Tools

Inventory management

P&L statements

Basic accounting

Job description

About the Role

Our client, a leading international food service brand, is looking for an experienced and dynamic Restaurant Manager to oversee operations at their flagship location in Mexicali, Baja California . This is an exciting opportunity for a leader with a proven track record in high-volume casual dining or fast-food environments, particularly with experience in franchise operations. You will be responsible for ensuring exceptional customer service, operational efficiency, and profitability, while upholding the brand's stringent standards. The ideal candidate is a hands‑on manager, passionate about people and performance, capable of motivating a diverse team to achieve outstanding results in a competitive market. Your leadership will be key to the success of this vital establishment.

Key Responsibilities

Manage all aspects of restaurant operations, including staffing, customer service, inventory control, and financial performance. Ensure compliance with all company policies, procedures, and brand standards. Recruit, train, and develop a high‑performing team of front‑of‑house and back‑of‑house staff. Implement and maintain operational excellence, focusing on speed of service, food quality, and cleanliness. Drive sales and profitability through effective marketing initiatives, customer engagement, and upselling strategies. Handle customer inquiries and complaints effectively, ensuring customer satisfaction and retention. Manage inventory levels, ordering, and receiving to minimize waste and control costs. Conduct regular performance reviews and provide constructive feedback to staff. Ensure adherence to all health, safety, and sanitation regulations.

Requirements

Minimum of 3-5 years of experience in restaurant management, preferably in quick-service or casual dining. Demonstrated experience with franchise operations and standards is highly preferred. Strong leadership, communication, and interpersonal skills. Proven ability to manage teams, drive performance, and achieve financial goals. Excellent problem-solving and decision‑making abilities. Proficiency in inventory management, P&L statements, and basic accounting principles. Knowledge of food safety and sanitation regulations. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the food service industry and delivering outstanding customer experiences. Residency or willingness to relocate to Mexicali, Baja California .

Benefits

This role offers a competitive annual salary, performance-based bonuses, and a comprehensive benefits package including health insurance. You will have the opportunity to grow within a well-established international brand, with potential for career advancement across multiple locations. Our client provides ongoing training and development programs to support your professional growth. Join a vibrant team in Mexicali and take your career to the next level. This position offers a chance to manage a busy and successful operation with significant growth potential.