Gerente de Departamento de Lujo (Retail)

Placements24; Tlaquepaque; On-site; MXN 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Commission opportunities

Employee discounts

Supportive work environment

Job summary

Placements24 in Tlaquepaque, Jalisco, MX, is seeking a Luxury Department Manager to oversee a high-end department, drive sales, and deliver exceptional client service. You will lead a team of sales associates, maintain premium visual standards, and manage inventory to maximize profitability.

The role requires 3+ years in luxury retail management, a strong sales record, and a passion for fashion and quality brands. Flexible hours including weekends and holidays are expected.

Qualifications

• Minimum 3 years of retail management experience, preferably in luxury goods or fashion.
• Proven track record of achieving sales targets.
• Excellent customer service and interpersonal skills.
• Strong leadership and team management capabilities.
• Knowledge of visual merchandising principles.
• Passion for luxury products and brands.

Responsibilities

• Manage day-to-day operations of the assigned luxury department.
• Drive sales performance to meet and exceed targets.
• Provide exceptional customer service, building strong client relationships.
• Lead, train, coach, and motivate the sales team to achieve their goals.
• Maintain visual merchandising standards to enhance product presentation and store appeal.
• Manage inventory levels, stock control, and ordering processes.
• Ensure adherence to store policies, procedures, and operational standards.
• Monitor sales data and market trends to identify opportunities and challenges.
• Handle customer inquiries, feedback, and resolve any issues promptly.
• Contribute to the overall success and brand image of the store in Tlaquepaque, Jalisco, MX.

Skills

Retail management

Sales targets

Customer service

Leadership

Visual merchandising

Inventory management

Education

High school diploma

Business or Fashion Merchandising degree

Tools

Retail POS systems

Job description

About the Role

Our client, a high-end department store in Tlaquepaque, Jalisco, MX, is seeking a dynamic and experienced Luxury Department Manager. This role is responsible for overseeing a specific department within the store, ensuring exceptional customer service, driving sales performance, and managing a team of sales associates. The ideal candidate will have a strong understanding of luxury retail, a passion for fashion and quality products, and proven leadership abilities.

Key Responsibilities

• Manage day-to-day operations of the assigned luxury department.
• Drive sales performance to meet and exceed targets.
• Provide exceptional customer service, building strong client relationships.
• Lead, train, coach, and motivate the sales team to achieve their goals.
• Maintain visual merchandising standards to enhance product presentation and store appeal.
• Manage inventory levels, stock control, and ordering processes.
• Ensure adherence to store policies, procedures, and operational standards.
• Monitor sales data and market trends to identify opportunities and challenges.
• Handle customer inquiries, feedback, and resolve any issues promptly.
• Contribute to the overall success and brand image of the store in Tlaquepaque, Jalisco, MX.

Requirements

• Minimum of 3 years of retail management experience, preferably in luxury goods or fashion.
• Proven track record of achieving sales targets.
• Excellent customer service and interpersonal skills.
• Strong leadership and team management capabilities.
• Knowledge of visual merchandising principles.
• Passion for luxury products and brands.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma required; degree in Business or Fashion Merchandising is a plus.
• Proficiency in retail POS systems.
• Reside in or be able to commute to Tlaquepaque, Jalisco, MX.

Benefits

Our client offers a competitive salary, commission opportunities, employee discounts, and a supportive work environment. This is an excellent opportunity to grow your career in luxury retail within a respected establishment in Tlaquepaque, Jalisco, MX. Join a team that values excellence and client satisfaction.