Front Desk Guest Experience Host

Hyatt Hotels Corporation; Ciudad de México; Presencial; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

Hyatt Hotels Corporation seeks a hospitality professional to be the first point of contact for guests at Hotel San Fernando in Mexico City. The role emphasizes warm, professional service and seamless guest interactions within a chic boutique setting.

Based in Condesa, steps from Parque México, the property blends urban energy with sophisticated retreat aesthetics. This is an on-site, full-time position requiring flexible schedules and a genuine passion for service.

Formación

• Passion for service and direct interaction with guests.
• Strong problem-solving skills and empathy.
• Fluent English communication essential.

Responsabilidades

• Greet guests as the first point of contact and assist with inquiries.
• Deliver warm, professional service and support to events and guests.
• Collaborate with team to ensure guest satisfaction and seamless operations.

Conocimientos

Passion for service

Active listening

Fluent English

Educación

Bachelor’s degree in Hospitality or related field

Descripción del empleo

Hyatt Hotels Corporation seeks a hospitality professional to be the first point of contact for guests at Hotel San Fernando in Mexico City. The role emphasizes warm, professional service and seamless guest interactions within a chic boutique setting.

Based in Condesa, steps from Parque México, the property blends urban energy with sophisticated retreat aesthetics. This is an on-site, full-time position requiring flexible schedules and a genuine passion for service.