Front Desk Host

Hyatt Hotels Corporation; Ciudad de México; Presencial; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

Hyatt Hotels Corporation seeks a hospitality professional to be the first point of contact for guests at Hotel San Fernando in Mexico City. The role emphasizes warm, professional service and seamless guest interactions within a chic boutique setting.

Based in Condesa, steps from Parque México, the property blends urban energy with sophisticated retreat aesthetics. This is an on-site, full-time position requiring flexible schedules and a genuine passion for service.

Formación

• Passion for service and direct interaction with guests.
• Strong problem-solving skills and empathy.
• Fluent English communication essential.

Responsabilidades

• Greet guests as the first point of contact and assist with inquiries.
• Deliver warm, professional service and support to events and guests.
• Collaborate with team to ensure guest satisfaction and seamless operations.

Conocimientos

Passion for service

Active listening

Fluent English

Educación

Bachelor’s degree in Hospitality or related field

Descripción del empleo

Close Inclusive Collection Job Postings Notification

I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

Just steps from the iconic Parque México, in the heart of vibrant Condesa, Hotel San Fernando is a special place that blends urban energy with the calm of a sophisticated retreat. This boutique property by the renowned Bunkhouse brand occupies a 1947 Art Déco building, reimagined with a contemporary design that celebrates the cultural richness of Mexico City.

We’re looking for someone passionate about hospitality, someone warm, professional, and excited to be the first point of contact for our guests, while becoming part of a project that embodies design, community, and excellence in service.

If you’d like to join a dynamic team in a chic and authentic environment, we’d love to have you be part of the Hotel San Fernando story!

Qualifications

• No previous experience in the position required.
• A genuine passion for service and direct interaction with guests.
• Strong problem-solving skills, active listening, empathy, and genuine care.
• Fluent English communication skills.
• Full schedule availability (including rotating shifts and days off).
• Ideally (but not required), a Bachelor’s degree in Hospitality or a related technical field.

Grand Hyatt Deer Valley | Park City , UT , US

Hotel Saint Augustine, Bunkhouse Hotels | Houston , TX , US

Grand Hyatt San Francisco | San Francisco , CA , US

Our family is always growing. Want to be in the know?