Fraud Operations Specialist: Impact & Analysis

WhateverAI; Ciudad de México; Híbrido; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

Stripe in Mexico City is seeking a Fraud Analyst to investigate accounts for fraud, support financial partner requirements, and analyze risk trends. The role requires working 100% in-office and may include weekend availability with compensating weekdays off.

You will collaborate with a team to refine fraud detection and balance customer experience. Qualified candidates bring fraud analysis experience, data-driven decision making, and a user-focused problem-solving mindset in a fast-paced fintech

Formación

• Some experience in fraud analysis, fraud investigations, or fraud operations.
• Experience using data to make assessments and judgments.
• A team-focused mentality and effective problem-solving skills.
• The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented.
• You have availability to work 100% in-office.
• You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off

Responsabilidades

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
• Conduct investigations on merchant accounts to support financial partner requirements
• Assess risk factors and trends of potentially fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

Conocimientos

Fraud analysis

Fraud investigations

Data-driven decisions

Teamwork

User-centric approach

Descripción del empleo

Stripe in Mexico City is seeking a Fraud Analyst to investigate accounts for fraud, support financial partner requirements, and analyze risk trends. The role requires working 100% in-office and may include weekend availability with compensating weekdays off.

You will collaborate with a team to refine fraud detection and balance customer experience. Qualified candidates bring fraud analysis experience, data-driven decision making, and a user-focused problem-solving mindset in a fast-paced fintech