Fraud Operations Analyst - In-Office, Weekend Remote

Stripe, Inc.; Ciudad de México; On-site; MXN 300,000 - 460,000; Full time

Job summary

Stripe is seeking a Fraud Operations Analyst in Mexico City to investigate accounts, identify fraudulent activity, card testing, and account takeover, and to support financial partner requirements. You will use data to assess risk and help refine detection rules.

This in-office role emphasizes collaboration within a mission-driven team that handles over a million support cases each year. Weekend work may be required remotely at times, with compensated weekdays off, as part of maintaining risk

Qualifications

• Experience in fraud analysis, investigations, or operations.
• Experience using data to make assessments and judgments.
• Team-focused with effective problem-solving skills.
• User-oriented, pragmatic and solutions-driven.
• Availability to work 100% in-office.
• Willingness to occasionally work a weekend remotely with paid weekdays off.

Responsibilities

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors.
• Conduct investigations on merchant accounts to support financial partner requirements.
• Assess risk factors and trends of potentially fraudulent activity.
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience.
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance.
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team.

Skills

Fraud analysis

Data analysis

Team collaboration

Problem solving

User-centric approach

Tools

Fraud detection tools

Job description

Stripe is seeking a Fraud Operations Analyst in Mexico City to investigate accounts, identify fraudulent activity, card testing, and account takeover, and to support financial partner requirements. You will use data to assess risk and help refine detection rules.

This in-office role emphasizes collaboration within a mission-driven team that handles over a million support cases each year. Weekend work may be required remotely at times, with compensated weekdays off, as part of maintaining risk