Fine Dining Restaurant Manager

Hyatt Hotels Corporation; Ciudad de México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Park Hyatt Mexico City Polanco is seeking a Fine Dining Restaurant Manager to lead an exceptional dining operation in Polanco. This role focuses on delivering personalized service at Forbes five-star standards, managing guest journeys, reservations, and the hotel wine program, while driving quality and profitability in a luxury setting.

The ideal candidate brings 5+ years in luxury fine dining, strong leadership, and fluent Spanish and English, with availability for evenings, weekends, and

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• Minimum 5 years of experience in luxury fine dining, preferably in a Michelin-starred or Michelin-recognized restaurant or five-star hotel.
• Proven experience leading high-performing teams in a sophisticated, detail-oriented service environment.
• Strong knowledge of fine dining service, gastronomy, wine, spirits, and international hospitality standards.
• Advanced wine knowledge is highly desirable.
• Exceptional leadership, communication, organizational, and problem-solving skills.
• Fluent Spanish and English; additional languages are an advantage.
• Impeccable personal presentation, discretion, cultural awareness, and attention to detail.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Lead the operation of a fine dining restaurant.
• Deliver impeccable, highly personalized service aligned with five-star Forbes hotel level standards.
• Manage guest journey, service excellence, reservations, and food and beverage presentation.
• Oversee hotel wine program, quality control, and operational profitability.
• Champion precision, discretion, refined hospitality, and continuous improvement.
• Create memorable experiences for discerning international guests.

Skills

Leadership

Communication

Problem solving

Team management

Attention to detail

Spanish & English fluency

Education

Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Join us for an extraordinary opportunity to shape the opening of Park Hyatt Mexico City Polanco, located in the heart of Polanco overlooking Chapultepec Park, where timeless luxury meets contemporary elegance in one of the world’s most vibrant and dynamic destinations.

The Fine Dining Restaurant Manager will lead the operation of a fine dining restaurant, delivering impeccable, highly personalized service aligned with five-star Forbes hotel level standards. The role is responsible for managing the guest journey, service excellence, team performance, reservations, food and beverage presentation, hotel wine program, quality control, and operational profitability. The ideal candidate will champion precision, discretion, refined hospitality, and continuous improvement while creating memorable experiences for discerning international guests.

Grounded in our Purpose to Care for People so they can be their Best , the Fine Dining Restaurant Manager will bring this Purpose to life through meaningful connections with guests and colleagues and through the consistent delivery of the thoughtful, personalized experiences that define Park Hyatt.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• Minimum 5 years of experience in luxury fine dining, preferably in a Michelin-starred or Michelin-recognized restaurant or five-star hotel.
• Proven experience leading high-performing teams in a sophisticated, detail-oriented service environment.
• Strong knowledge of fine dining service, gastronomy, wine, spirits, and international hospitality standards.
• Advanced wine knowledge is highly desirable.
• Exceptional leadership, communication, organizational, and problem-solving skills.
• Fluent Spanish and English; additional languages are an advantage.
• Impeccable personal presentation, discretion, cultural awareness, and attention to detail.
• Availability to work evenings, weekends, and holidays.

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