FBA Coordinator, Amazon

Amazon.com; Ciudad de México; Presencial; MXN 446.000 - 781.000; Jornada completa

Descripción de la vacante

Amazon.com is seeking an FBA On Site Coordinator to own impact within the Fulfillment by Amazon program for 3P sellers in Mexico City. You will work with the FBA Ops team to streamline shipping inventory, resolve IDQ/Compliance issues, and analyze return metrics to improve inbound operations.

The role requires a Bachelor’s degree, 2+ years in operations management, and fluent English; you must be able to work flexible shifts including weekends, nights or holidays, and translate data into

Formación

• Bachelor's degree
• 2+ years of operations management experience
• Fluent in English (spoken and written)
• Willing to work flexible schedule including weekends/nights/holidays

Responsabilidades

• Identify blockers from shipping inventory into Amazon's fulfillment network and related issues.
• Analyze return metrics and troubleshoot deviations in the value chain.
• Collaborate with program team to develop KPIs and measurement methodologies.
• Automate reporting for weekly business metrics and scale analyses.

Conocimientos

Operations management

Data analysis

English fluency

Flexibility for non-standard hours

Educación

Bachelor's degree

Descripción del empleo

Amazon is looking for high-potential leaders, who are ready to own their impact in Fulfillment by Amazon program for 3P sellers. The FBA Ops team owns the seller facing workflow components and back-end services that productize supply chain capabilities and capture their inputs in user-friendly and intuitive ways regarding shipment delivery to Amazon MX FCs, pre-received catalog/shipment errors where FBA OPS team create and handle escalation tickets for proper inventory management.

As FBA On Site Coordinatior, you will identify blockers from a) shipping inventory into Amazon's fulfillment network, b) stranded inventory inquires associated to IDQ and Compliance, c) removals escalation cases, d) analyze all the return metrics, troubleshoot all the deviations on the value chain such as DNR, Switcheroos, wrong item sent (WIS), damaged during transit (DDT) and wrong fault owner assignee and e)Missing from inbound reimbursement cases to determine top offenders, gaps in inbound operations to locate missing inventory.

Key job responsibilities

• -Partner with the program team to create key performance indicators and new methodologies for measurement and tracking FBA seller’s defects.
• -Understand drivers, impacts on key influences on business dynamics and productivity.
• -Translate data into actionable insights for the stakeholders.
• -Automate reporting for weekly business metrics; identify areas of opportunity to automate and scale ad-hoc analyses.

Basic Qualifications

• - Bachelor's degree
• - 2+ years of operations management experience
• - Speak, write, and read fluently in English, and have the ability to take direction in English
• - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• - 2+ years of performance metrics, process improvement or lean techniques experience
• - Knowledge of data modeling and data pipeline design

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.