Excel-Savvy Customer Service Specialist

Placas Termodinámicas, S.de R.L de C.V.; Mexicali; Presencial; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

Placas Termodinámicas, S.de R.L de C.V. seeks a Customer Service Representative to join our Mexicali team. The ideal candidate will manage customer inquiries, resolve issues promptly, and maintain professional client communication.

Excel proficiency is required to develop formulas and queries that support efficient service operations. You will confirm order statuses to customers via email or our portal, ensuring clear updates and high satisfaction.

Formación

• Experience in customer service, call centers, or other client-facing roles is preferred.
• English proficiency, with the ability to conduct professional conversations.
• Strong Excel skills for formulas and queries to support accurate and efficient customer service operations.

Responsabilidades

• Handle customer inquiries and resolve issues efficiently.
• Communicate and confirm order statuses to customers via email or portal.

Conocimientos

Customer service experience

English proficiency

Positive attitude

Herramientas

Excel

Descripción del empleo

Placas Termodinámicas, S.de R.L de C.V. seeks a Customer Service Representative to join our Mexicali team. The ideal candidate will manage customer inquiries, resolve issues promptly, and maintain professional client communication.

Excel proficiency is required to develop formulas and queries that support efficient service operations. You will confirm order statuses to customers via email or our portal, ensuring clear updates and high satisfaction.