Estratega de Comercio Electrónico y Experiencia de Usuario (UX)

Placements24; Hermosillo; On-site; MXN 400,000 - 680,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Paid time off

Opportunities for professional growth

Job summary

Placements24 is seeking a strategic and user-focused E-commerce and UX Strategist for its Hermosillo, Sonora office. You will optimize the online customer journey, improve usability, and drive conversions by applying UX principles and e-commerce best practices.

You will analyze user behavior, identify pain points, and develop innovative solutions to enhance the online shopping experience. This full-time role requires onsite collaboration with product, marketing, and development teams in

Qualifications

• Bachelor's degree in UX Design, HCI, Marketing, Business, or related field.
• Proven experience as E-commerce Strategist or UX Designer with a portfolio.
• Strong understanding of UX principles, user research, and usability testing.
• Experience with e-commerce platforms and online retail best practices.
• Proficiency in UX design tools such as Figma, Sketch, Adobe XD.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities with cross-functional teams.
• Familiarity with web analytics tools (Google Analytics).
• Detail-oriented with a commitment to exceptional user experiences.
• Understanding of front-end development concepts is a plus.

Responsibilities

• Conduct user research, usability testing, and journey mapping to identify improvements.
• Develop and implement UX strategies to enhance navigation and information architecture.
• Analyze e-commerce data, including conversion rates, bounce rates, and user flow.
• Collaborate with UI designers, product managers, and developers to translate UX strategies into features.
• Champion user-centered design principles across the organization.
• Stay current with trends in UX design, e-commerce, and digital product development.
• Define and track key UX metrics to measure success of strategies.
• Optimize product pages, checkout processes, and other touchpoints for conversion.
• Develop wireframes, prototypes, and user flows to communicate design ideas.
• Work cross-functionally to ensure a consistent and high-quality brand experience.

Skills

UX design principles

User research methodologies

Usability testing

Data-driven decision making

Cross-functional collaboration

Analytics (GA)

Communication skills

Front-end concepts

Education

Bachelor's degree in UX Design / HCI / related field

Tools

Figma

Sketch

Adobe XD

Job description

About the Role

Our client is looking for a strategic and user-focused E-commerce and UX Strategist to join their team in Hermosillo, Sonora. This role is essential for optimizing the online customer journey, enhancing website usability, and driving conversions through a deep understanding of user experience principles and e-commerce best practices. You will be responsible for analyzing user behavior, identifying pain points, and developing innovative solutions to improve the overall online shopping experience. The ideal candidate has a strong background in UX design, a solid grasp of e-commerce operations, and a passion for creating seamless and engaging digital interactions. This position requires full-time presence in our Hermosillo, Sonora office to facilitate close collaboration with product, marketing, and development teams. You will play a key role in shaping the future of our client's digital presence.

Key Responsibilities

• Conduct user research, usability testing, and customer journey mapping to identify areas for improvement on the e-commerce platform.
• Develop and implement UX strategies to enhance website navigation, information architecture, and overall user satisfaction.
• Analyze e-commerce data, including conversion rates, bounce rates, and user flow, to inform design decisions.
• Collaborate with UI designers, product managers, and developers to translate UX strategies into tangible product features and improvements.
• Champion user-centered design principles throughout the organization.
• Stay current with the latest trends in UX design, e-commerce, and digital product development.
• Define and track key UX metrics to measure the success of implemented strategies.
• Optimize product pages, checkout processes, and other critical user touchpoints for maximum conversion.
• Develop wireframes, prototypes, and user flows to effectively communicate design ideas.
• Work cross-functionally to ensure a consistent and high-quality brand experience across all digital channels.

Requirements

• Bachelor's degree in UX Design, Human-Computer Interaction, Marketing, Business, or a related field.
• Proven experience as an E-commerce Strategist, UX Designer, or similar role, with a portfolio showcasing relevant work.
• Strong understanding of UX principles, user research methodologies, and usability testing.
• Experience with e-commerce platforms and best practices for online retail.
• Proficiency in UX design tools such as Figma, Sketch, Adobe XD, or similar.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities, with the capacity to work effectively with cross-functional teams.
• Familiarity with web analytics tools (e.g., Google Analytics).
• Detail-oriented with a commitment to creating exceptional user experiences.
• Understanding of front-end development concepts is a plus.

Benefits

• competitive salary
• comprehensive health benefits
• paid time off
• opportunities for professional growth and development

Our client offers a competitive salary, comprehensive health benefits, paid time off, opportunities for professional growth and development, and a stimulating work environment located in Hermosillo, Sonora . You will have the opportunity to work on impactful projects, leverage cutting-edge UX tools, and directly influence the success of our client's e-commerce business. We foster a culture of innovation and user advocacy, providing a platform for you to make a real difference. Join our team and help us create outstanding digital experiences for our customers.