ERP Customer Success & Quote Specialist

Volex; Tijuana; Presencial; MXN 460.000 - 620.000; Jornada completa

Descripción de la vacante

Volex de México – Tijuana site is seeking a detail-oriented customer order entry specialist who will load customer demand into ERP, verify part numbers, pricing, MOQs, SPQs, revision levels, Incoterms and CRD, and provide accurate quotes.

This role requires close collaboration with operations, planning and sourcing teams, strong MS Office and MRPs experience, and excellent communication to maintain client relationships and ensure timely order fulfillment.

Formación

• Bachelor's degree in a related field.
• 3 years of manufacturing experience and/or client-relations experience.

Responsabilidades

• Load customer demand into ERP per method; verify Part Number, pricing, MOQs, SPQs, revision, Incoterms.
• Perform technical research to prepare accurate customer quotes.
• Maintain and update customer contacts to ensure requirements are met.
• Organize daily activities aligned with company and customer goals.
• Monitor projects and oversee quoting, purchasing, engineering and planning.
• Schedule team meetings to evaluate project strategies.
• Daily face-to-face interactions with operations teams.
• Maintain effective communication with supervision, development heads, clients, vendors and colleagues.

Conocimientos

Organizational skills

Communication

Multitasking

Prioritization

Teamwork

Educación

Bachelor's degree

Herramientas

MS Office Excel

MRP

Descripción del empleo

Volex de México – Tijuana site is seeking a detail-oriented customer order entry specialist who will load customer demand into ERP, verify part numbers, pricing, MOQs, SPQs, revision levels, Incoterms and CRD, and provide accurate quotes.

This role requires close collaboration with operations, planning and sourcing teams, strong MS Office and MRPs experience, and excellent communication to maintain client relationships and ensure timely order fulfillment.