Enterprise Key Account Manager, B2B Fintech (Hybrid)

Clara; Xico; Hybride; MXN 700 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Stock options

Annual learning budget

Hybrid work model

Multilingual environment

Résumé du poste

Clara is seeking a Customer Success Manager for Monterrey (Hybrid/Remote) to own and grow strategic client relationships with Mexico-based customers. You will combine commercial insight with consultative expertise to help clients optimize spend management through Clara’s platform and identify expansion opportunities.

You will manage complex onboarding and sales cycles and serve as a trusted partner to CFOs, positioning Clara as the preferred financial partner for high-impact organizations.

Qualifications

• 5+ years as a Key Account Manager or Customer Success Manager in a B2B model.
• Experience in the financial sector, particularly in traditional banking institutions.
• Ability to onboard, manage, and grow B2B client accounts; CFO-level budget conversations.
• Strong sales forecasting skills and experience managing sell-in/sell-out strategies.
• Excellent relationship-building skills with a Farmer + Hunter mindset; strong business acumen; English proficiency.

Responsabilités

• Own and grow strategic client relationships that drive long-term value for Clara and customers.
• Proactively identify opportunities for growth and expansion.
• Manage complex sales and onboarding cycles.
• Act as a trusted partner to CFOs across the customer base.
• Position Clara as the go-to financial partner for high-impact organizations.

Connaissances

5+ years in KAM/CSM

Finance sector experience

Onboard/mange/grow B2B accounts

ERP integrations

Sales forecasting

CFO-level budgeting conversations

Relationship-building (FANTER)

Professional business acumen

English proficiency

Description du poste

Clara is seeking a Customer Success Manager for Monterrey (Hybrid/Remote) to own and grow strategic client relationships with Mexico-based customers. You will combine commercial insight with consultative expertise to help clients optimize spend management through Clara’s platform and identify expansion opportunities.

You will manage complex onboarding and sales cycles and serve as a trusted partner to CFOs, positioning Clara as the preferred financial partner for high-impact organizations.