End-to-End Order & Delivery Lead

Flex; Guadalajara; On-site; MXN 391,000 - 580,000; Full time

Benefits offered by this job

Pantry vouchers

Saving Fund

Christmas bonus

Holiday bonus

Medical Insurance

Life Insurance

Job summary

Flex seeks an Order and Delivery Specialist based in Guadalajara North to manage end-to-end order fulfillment and delivery coordination. You’ll serve as the key liaison across program, production and materials planning to meet customer requests with accuracy and on-time performance.

Responsibilities include handling orders, scheduling, coordinating shipments, and resolving discrepancies while maintaining contract terms.

Qualifications

• University degree or equivalent from technical or business area.
• Experience in Customer Service, Order Management or Program Management.
• Fluent in English and Spanish (written and spoken).
• Operate across Program Management, Production Planning and Materials Planning.

Responsibilities

• Oversee end-to-end order management processes from entry to delivery.
• Coordinate production scheduling, orders, and shipment with forwarders.
• Maintain accuracy of order details and compliance with contracts.
• Monitor order status, resolve delays and shortages to ensure on-time delivery.
• Coordinate cross-functional priorities and optimize delivery performance.
• Support RMA handling, inside sales coordination and sample management.

Skills

Customer Service

Order Management

Program Management

Production Planning

Materials Planning

Cross-functional coordination

Negotiation

Communication

Bilingual English/Spanish

Education

University degree or equivalent

Job description

Flex seeks an Order and Delivery Specialist based in Guadalajara North to manage end-to-end order fulfillment and delivery coordination. You’ll serve as the key liaison across program, production and materials planning to meet customer requests with accuracy and on-time performance.

Responsibilities include handling orders, scheduling, coordinating shipments, and resolving discrepancies while maintaining contract terms.