End-to-End Order & Delivery Lead

flextronics; Región Centro; On-site; MXN 300,000 - 450,000; Full time

Benefits offered by this job

Pantry vouchers

Saving Fund

Christmas bonus

Holiday bonus

Medical Insurance

Life Insurance

Job summary

Flex is a diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. The Order and Delivery Specialist will be based in Guadalajara North, reporting to the Director of Sales Operations and Planning.

The Order and Material Planning Analyst role involves ensuring order fulfillment from customer order receipt to shipment, driving improvements to meet customer dates with correct products and quantities, and

Qualifications

• University degree or equivalent from technical or business area.
• Experience in Customer Service, Order Management or Program Management, preferably in electronics.
• Operate effectively across Program Management, Production Planning, and Materials Planning.
• End-to-end ownership of planning activities beyond a single function.
• Ability to balance cross-functional priorities in a dynamic environment.
• Knowledge of international trade & VMI preferred.
• Fluent in English and Spanish, written and spoken.
• Strong negotiation, problem-solving, and cross-cultural communication.

Responsibilities

• Operate across Program Management, production planning, and materials planning.
• Serve as key liaison to customers handling orders and demand fulfillment.
• Oversee end-to-end order management processes from entry to delivery.
• Ensure accuracy of order details and compliance with terms.
• Monitor order status and resolve delays or shortages to ensure on-time delivery.
• Coordinate shipment instructions with forwarders and internal staff.
• Lead continuous process improvements within Order & Delivery.

Skills

Customer service

Order management

Program management

Cross-functional coordination

Communication

Education

University degree or equivalent

Job description

Flex is a diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. The Order and Delivery Specialist will be based in Guadalajara North, reporting to the Director of Sales Operations and Planning.

The Order and Material Planning Analyst role involves ensuring order fulfillment from customer order receipt to shipment, driving improvements to meet customer dates with correct products and quantities, and