Director de Operaciones de Tienda (Retail)

Placements24; Monterrey; Hybride; MXN 1 800 000 - 2 400 000; Plein temps

Avantages offerts par ce poste

Executive car allowance

Relocation package

Executive leadership development

Résumé du poste

Placements24 seeks a seasoned Director of Store Operations to oversee an expansive Monterrey retail network. The role demands strategic leadership, P&L accountability, and a relentless focus on efficiency across stores and supply chains.

The candidate will mentor regional store managers, drive profitability, and lead cross-functional collaborations to elevate the customer experience in a fast-paced retail environment.

Qualifications

• 8–10 years in retail operations management, with leadership roles.
• Proven track record managing multi-unit retail operations and P&L.
• Expertise in supply chain, inventory control, and loss prevention.
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset and strategic planning ability.
• Experience in Nuevo León retail market is a plus.
• Bachelor’s in business/operations; MBA preferred.
• Proficiency with retail software and data analysis tools.

Responsabilités

• Develop and execute operational strategies to improve store performance and profitability.
• Oversee P&L management for multiple retail locations.
• Implement efficient supply chain and inventory management processes.
• Ensure compliance with legal, safety, and regulatory requirements.
• Lead regional store managers and teams, promoting high performance.
• Drive initiatives to improve customer experience and operational efficiency.
• Analyze operational data to identify trends, risks, and opportunities.
• Collaborate with Merchandising, Marketing, and HR to align goals.
• Manage capital expenditure projects for store facilities and infrastructure.
• Champion innovation and best practices in retail operations.

Connaissances

Leadership

Strategic planning

Analytical thinking

Communication

Interpersonal skills

Travel willingness

Resilience

Data analysis

Formation

Bachelor's degree (BA/Operations/Business)

MBA preferred

Outils

Retail management software

Data analysis tools

Description du poste

About the Role

Our client, a distinguished leader in the retail industry, is seeking a highly strategic and experienced Director de Operaciones de Tienda (Retail) to oversee their extensive network of stores in and around Monterrey, Nuevo León, MX . This pivotal role demands exceptional leadership abilities, a profound understanding of retail logistics, and a relentless focus on operational excellence. The Director will be instrumental in driving efficiency, optimizing supply chains, managing P&L for multiple locations, and ensuring the highest standards of store performance and customer satisfaction. This is an unparalleled opportunity for a seasoned operations executive to shape the future of retail operations in a key metropolitan area, contributing significantly to the company's strategic objectives in Monterrey .

Key Responsibilities

• Develop and execute comprehensive operational strategies to enhance store performance and profitability.
• Oversee the P&L management for all retail locations under your purview.
• Implement and maintain efficient supply chain and inventory management processes.
• Ensure compliance with all legal, safety, and regulatory requirements across all stores.
• Lead and mentor regional store managers and their teams, fostering a culture of high performance and accountability.
• Drive initiatives to improve customer experience and operational efficiency.
• Analyze operational data to identify trends, risks, and opportunities for improvement.
• Collaborate with cross-functional departments including Merchandising, Marketing, and HR to align operational goals.
• Manage capital expenditure projects related to store facilities and infrastructure.
• Champion innovation and best practices in retail store operations.

Requirements

• Minimum of 8-10 years of progressive experience in retail operations management, with a significant portion in leadership roles.
• Proven track record of successfully managing multi-unit retail operations and P&Ls.
• Demonstrated expertise in supply chain management, inventory control, and loss prevention.
• Exceptional leadership, communication, and interpersonal skills.
• Strong analytical and strategic planning capabilities.
• Experience in the Nuevo León retail market is highly advantageous.
• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
• Proficiency in retail management software and data analysis tools.
• Ability to travel regularly within the assigned region.
• Resilience and adaptability in a fast-paced retail environment.

Benefits

Our client offers a highly competitive executive compensation package, including a substantial base salary, annual bonus, and long-term incentives. Comprehensive health, dental, and vision insurance plans are provided. Opportunities for executive leadership development and significant career progression are a core part of the offering. Employees will also benefit from an executive car allowance and a generous relocation package if applicable. This position offers a unique chance to lead and innovate within the thriving retail sector of Monterrey , working for a company that prioritizes operational excellence and employee success.