Employee Service Coordinator

Zmex Zillow Mexico, S. De R.L. De C.V.; Veracruz; Remote; MXN 240,000 - 360,000; Full time

Job summary

Zmex Zillow Mexico, S. De R.L. De C.V.

is seeking a Remote Logistics Coordinator to join its global supply chain team. This fully remote role enables handling inbound and outbound shipments from anywhere in Mexico, emphasizing accuracy, efficiency, and proactive problem solving. You will coordinate international shipments, prepare shipping documents, track statuses, and collaborate with carriers, customs brokers, and internal teams.

Qualifications

• Associate's or Bachelor's degree in Logistics, Supply Chain Management.
• Solid understanding of international shipping, customs, and documentation.

Responsibilities

• Coordinate and manage domestic and international shipments, ensuring timely and cost-effective transportation.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and invoices.
• Track shipments and provide real-time updates to internal stakeholders and customers.
• Liaise with carriers, freight forwarders, and customs brokers to resolve any logistical issues.
• Monitor and manage inventory levels as they relate to inbound and outbound logistics.
• Ensure compliance with all relevant shipping regulations, import/export laws, and company policies.
• Utilize logistics software and systems to manage shipments and generate reports.
• Identify opportunities for process improvements in logistics operations.
• Provide excellent customer service regarding shipment status and inquiries.

Skills

Organizational skills

Problem-solving

Time zone communication

Remote collaboration

Education

Associate's or Bachelor's degree in Logistics, Supply Chain Management

Job description

About the Role

Our client, a global leader in supply chain solutions, is actively seeking a motivated and detail-oriented Remote Logistics Coordinator to join their expanding international team. This is a fully remote position, offering the flexibility to work from anywhere within Mexico. You will play a crucial role in managing and coordinating inbound and outbound logistics operations, ensuring the smooth and efficient movement of goods across diverse supply chains. The ideal candidate will possess strong organizational skills, a proactive approach to problem-solving, and a solid understanding of international shipping, customs, and documentation. This role is perfect for a logistics professional looking to leverage their expertise in a remote-first environment, contributing to our client's global network without geographical constraints. We are looking for an individual who excels in virtual collaboration and is committed to maintaining high standards of service and efficiency in a remote setting. Your ability to manage multiple tasks and communicate effectively across different time zones will be key to your success. This role is designed for an independent and resourceful individual who can thrive in a virtual workspace.

Key Responsibilities

• Coordinate and manage domestic and international shipments, ensuring timely and cost-effective transportation.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and invoices.
• Track shipments and provide real-time updates to internal stakeholders and customers.
• Liaise with carriers, freight forwarders, and customs brokers to resolve any logistical issues.
• Monitor and manage inventory levels as they relate to inbound and outbound logistics.
• Ensure compliance with all relevant shipping regulations, import/export laws, and company policies.
• Utilize logistics software and systems to manage shipments and generate reports.
• Identify opportunities for process improvements in logistics operations.
• Provide excellent customer service regarding shipment status and inquiries.

Requirements

• Associate's or Bachelor's degree in Logistics, Supply Chain Management