Experience Center Coordinator, Mexico

Axis Communications AB; Estado de México; Hybrid; MXN 280,000 - 420,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health insurance

Paid time off

Job summary

Axis Communications AB is seeking a Remote Logistics Coordinator to oversee inbound and outbound shipments from Mexico, coordinating with carriers and clients in a remote-first setup.

You will handle shipping documentation, Incoterms, and carrier communications while ensuring compliance and timely updates for stakeholders. This role demands strong organizational skills and experience with international trade and freight forwarding in a remote work environment.

Qualifications

• Associate’s or Bachelor’s degree in Logistics, Supply Chain Management, International Business, or related field.
• Minimum of 2 years of experience in logistics coordination, freight forwarding, or supply chain operations.
• Strong understanding of shipping processes, incoterms, and international trade regulations.
• Proficiency in using logistics management software and MS Office Suite (especially Excel).
• Excellent organizational and time management skills, with ability to manage multiple priorities remotely.

Responsibilities

• Coordinate and manage domestic and international shipments, ensuring timely and cost‑effective transportation.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and invoices.
• Track shipments and provide real‑time updates to internal stakeholders and customers.
• Liaise with carriers, freight forwarders, and customs brokers to resolve logistical issues.
• Monitor and manage inventory levels as they relate to inbound and outbound logistics.
• Ensure compliance with all relevant shipping regulations, import/export laws, and company policies.
• Utilize logistics software and systems to manage shipments and generate reports.
• Identify opportunities for process improvements in logistics operations.
• Provide excellent customer service regarding shipment status and inquiries.

Skills

Logistics coordination

Freight forwarding

Incoterms

Shipping docs

MS Excel

Spanish

English

Remote work

Education

Bachelor's or Associate's in Logistics

Tools

TMS

ERP systems

MS Office

Job description

About the Role

Our client, a global leader in supply chain solutions, is actively seeking a motivated and detail-oriented Remote Logistics Coordinator to join their expanding international team. This is a fully remote position, offering the flexibility to work from anywhere within Mexico. You will play a crucial role in managing and coordinating inbound and outbound logistics operations, ensuring the smooth and efficient movement of goods across diverse supply chains. The ideal candidate will possess strong organizational skills, a proactive approach to problem-solving, and a solid understanding of international shipping, customs, and documentation. This role is perfect for a logistics professional looking to leverage their expertise in a remote‑first environment, contributing to our client’s global network without geographical constraints. We are looking for an individual who excels in virtual collaboration and is committed to maintaining high standards of service and efficiency in a remote setting. Your ability to manage multiple tasks and communicate effectively across different time zones will be key to your success. This role is designed for an independent and resourceful individual who can thrive in a virtual workspace.

Key Responsibilities

• Coordinate and manage domestic and international shipments, ensuring timely and cost‑effective transportation.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and invoices.
• Track shipments and provide real‑time updates to internal stakeholders and customers.
• Liaise with carriers, freight forwarders, and customs brokers to resolve any logistical issues.
• Monitor and manage inventory levels as they relate to inbound and outbound logistics.
• Ensure compliance with all relevant shipping regulations, import/export laws, and company policies.
• Utilize logistics software and systems to manage shipments and generate reports.
• Identify opportunities for process improvements in logistics operations.
• Provide excellent customer service regarding shipment status and inquiries.

Requirements

• Associate’s or Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field.
• Minimum of 2 years of experience in logistics coordination, freight forwarding, or supply chain operations.
• Strong understanding of shipping processes, incoterms, and international trade regulations.
• Proficiency in using logistics management software and MS Office Suite (especially Excel).
• Excellent organizational and time management skills, with the ability to manage multiple priorities remotely.
• Strong verbal and written communication skills in both Spanish and English.
• Ability to work independently and collaboratively in a virtual team environment.
• Proactive problem‑solving skills and attention to detail.
• Access to a reliable internet connection and a suitable home office setup.

Benefits

• Fully remote work arrangement.
• Competitive salary.
• Comprehensive health insurance.
• Opportunities for professional development and training.
• Paid time off and holidays.
• Contribution to retirement savings.
• Supportive virtual team environment.
• Work with a leading global company.