Ejecutivo de Cuentas Clave - Querétaro

Placements24; Santiago de Querétaro; On-site; MXN 500,000 - 700,000; Full time

Benefits offered by this job

Health insurance

Professional development opportunities

Job summary

Placements24 is seeking an experienced Ejecutivo de Cuentas Clave to manage and expand relationships with major clients in Querétaro. You will develop tailored solutions, drive retention, and identify upsell opportunities to support growth.

In this role you will lead strategic account plans, collaborate with internal teams, and ensure high-quality service delivery. Fluency in Spanish and strong English are preferred, with a base salary plus commissions.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 4 years of experience in Key Account Management or B2B sales, preferably in the Querétaro market.
• Proven success in building and maintaining strong client relationships and achieving sales targets.
• Excellent negotiation, communication, and presentation skills.
• Proficiency in CRM software and sales analytics tools.
• Ability to work independently and manage multiple priorities effectively.
• Detail-oriented with strong problem-solving capabilities.
• Reside in or have strong ties to Querétaro City.
• Fluent in Spanish and a good command of English is preferred.

Responsibilities

• Develop and execute strategic account plans for assigned key clients to maximize revenue and achieve growth targets in Querétaro City.
• Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders within client organizations.
• Understand client needs deeply and collaborate with internal teams to develop and deliver tailored solutions.
• Act as the main point of contact for all client communication, addressing inquiries, concerns, and feedback promptly and professionally.
• Identify opportunities for upselling and cross-selling to expand the scope of services provided to key accounts.
• Monitor client satisfaction and proactively implement strategies to ensure retention and enhance loyalty.
• Conduct regular business reviews with clients to assess performance, discuss future needs, and reinforce the value proposition.
• Collaborate with internal sales, marketing, and technical teams to ensure seamless service delivery and support for clients.
• Analyze account performance, market trends, and competitor activities to provide strategic recommendations.
• Contribute to the overall sales strategy and share best practices with the broader sales team.

Skills

Negotiation

Communication

Presentation skills

CRM software

Sales analytics tools

Independent worker

Attention to detail

Education

Bachelor's degree in Business, Marketing, or a related field

Tools

CRM software

Sales analytics tools

Job description

About the Role

Our client is looking for an experienced and highly motivated Ejecutivo de Cuentas Clave to manage and expand business relationships with their most important clients in Querétaro City, Querétaro . This pivotal role requires a strategic thinker with a deep understanding of B2B sales and a passion for delivering exceptional client service. You will be the primary point of contact for designated key accounts, responsible for understanding their needs, developing tailored solutions, and ensuring their long-term satisfaction and loyalty. This position offers the chance to work with a diverse portfolio of clients and to contribute significantly to the company's growth strategy in a vibrant economic hub. We seek a proactive professional who can build trust and drive mutual success through strong partnerships. The ideal candidate will be adept at identifying opportunities for upselling and cross-selling, ensuring client retention and revenue growth.

Key Responsibilities

• Develop and execute strategic account plans for assigned key clients to maximize revenue and achieve growth targets in Querétaro City .
• Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders within client organizations.
• Understand client needs deeply and collaborate with internal teams to develop and deliver tailored solutions.
• Act as the main point of contact for all client communication, addressing inquiries, concerns, and feedback promptly and professionally.
• Identify opportunities for upselling and cross-selling to expand the scope of services provided to key accounts.
• Monitor client satisfaction and proactively implement strategies to ensure retention and enhance loyalty.
• Conduct regular business reviews with clients to assess performance, discuss future needs, and reinforce the value proposition.
• Collaborate with internal sales, marketing, and technical teams to ensure seamless service delivery and support for clients.
• Analyze account performance, market trends, and competitor activities to provide strategic recommendations.
• Contribute to the overall sales strategy and share best practices with the broader sales team.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 4 years of experience in Key Account Management or B2B sales, preferably in the Querétaro market.
• Proven success in building and maintaining strong client relationships and achieving sales targets.
• Excellent negotiation, communication, and presentation skills.
• Strong business acumen and understanding of sales processes and strategies.
• Proficiency in CRM software and sales analytics tools.
• Ability to work independently and manage multiple priorities effectively.
• Detail-oriented with strong problem-solving capabilities.
• Reside in or have strong ties to Querétaro City.
• Fluent in Spanish and a good command of English is preferred.

Benefits

This position offers a competitive base salary, an attractive commission structure based on performance, and a comprehensive benefits package including health insurance and professional development opportunities. Our client provides a supportive work environment where your contributions are recognized and valued. You will have the opportunity to work with a leading company and significantly impact its success in the Querétaro region. We invest in our employees' growth through ongoing training and career advancement programs. Join a team committed to excellence and client success.