E‑commerce Fraud Analyst — Real‑Time Risk

Accertify, Inc.; Ciudad de México; Presencial; MXN 212.000 - 213.000; Jornada completa

Descripción de la vacante

Accertify, Inc. in Mexico City is seeking a Fraud Analyst to investigate and analyze high-risk e-commerce transactions and protect clients from fraud while enabling growth.

The role requires a Bachelor's Degree, bilingual Spanish and English, and flexibility to work morning/afternoon shifts onsite. Training will be onsite for three months; after that schedules may vary to client needs, with a hybrid arrangement possible.

Formación

• Bachelor's Degree required.
• Bilingual proficiency in Spanish and English.
• Experience in e-commerce fraud prevention or related fields preferred but not required.
• Familiarity with Card Not Present (CNP) environment or similar preferred but not required.
• Experience in airlines, retail, ticketing, banking or similar is preferred but not required.
• Strong organizational, analytical and critical thinking skills.
• Ability to work in a fast-paced, ever-changing environment.

Responsabilidades

• Identify and prevent fraudulent transactions, powering client results.
• Monitor real-time fraud decisioning software with a team of experts.
• Independently resolve problems requiring in-depth investigation or research.
• Communicate fraud trends and best practices with peers and leaders.
• Analyze queued transactions to assess fraud risk and approve or reject them.
• Maintain professionalism when reviewing transactions or speaking with customers.
• Prioritize work to meet deadlines and performance goals.
• Report platform issues and identify potential client impacts.
• Help customers succeed by delivering results daily.

Conocimientos

Fraud prevention

Investigation

Analytical thinking

Decision making

Bilingual ES/EN

Educación

Bachelor's Degree

Descripción del empleo

Accertify, Inc. in Mexico City is seeking a Fraud Analyst to investigate and analyze high-risk e-commerce transactions and protect clients from fraud while enabling growth.

The role requires a Bachelor's Degree, bilingual Spanish and English, and flexibility to work morning/afternoon shifts onsite. Training will be onsite for three months; after that schedules may vary to client needs, with a hybrid arrangement possible.