Fraud Investigator II - End-to-End Risk & Investigations

Félix; Ciudad de México; Remote; MXN 254,000 - 304,000; Full time

Benefits offered by this job

IMSS and Infonavit

Year-end bonus (aguinaldo)

Performance bonus

Food and wifi vouchers

Coursera access

5 days of paid time off

Remote work now, future hybrid

Wellness & Medical Program

Job summary

Félix in Mexico City is seeking a Fraud Investigations Analyst to join our security team. You will own complex fraud cases end-to-end, analyze transactions and user behavior, and produce concise reports for leadership.

This role demands curiosity, autonomy, and teamwork as we build scalable fraud prevention across our AI-powered remittance platform, protecting millions of users worldwide. You will collaborate across teams to refine processes and advance our fraud operations framework.

Qualifications

• Graduation from any Business Major.
• Fluent in English (oral & written).
• Experience in Fraud Investigative Roles and Transaction Monitoring.
• Experience with G Suite products.
• Open to working on weekends.
• Good communication skills.

Responsibilities

• Own complex fraud cases end-to-end, with MO and evidence trail.
• Analyze transaction and behavioral data to spot fraud patterns.
• Produce concise reports with findings and actions for the Investigations Lead.
• Collaborate with Operations and Strategy on deeper investigations.
• Document methodologies to ensure reproducibility and learning.
• Support ad hoc projects to strengthen fraud prevention tools.

Skills

Fluent English

Communication skills

Team player

Fast learner

Education

Business major

Tools

G Suite

Job description

Félix in Mexico City is seeking a Fraud Investigations Analyst to join our security team. You will own complex fraud cases end-to-end, analyze transactions and user behavior, and produce concise reports for leadership.

This role demands curiosity, autonomy, and teamwork as we build scalable fraud prevention across our AI-powered remittance platform, protecting millions of users worldwide. You will collaborate across teams to refine processes and advance our fraud operations framework.