Strategic Risk Services Fraud Analyst

Accertify, Inc.; Ciudad de México; Presencial; MXN 212.000 - 213.000; Jornada completa

Descripción de la vacante

Accertify, Inc. in Mexico City is seeking a Fraud Analyst to investigate and analyze high-risk e-commerce transactions and protect clients from fraud while enabling growth.

The role requires a Bachelor's Degree, bilingual Spanish and English, and flexibility to work morning/afternoon shifts onsite. Training will be onsite for three months; after that schedules may vary to client needs, with a hybrid arrangement possible.

Formación

• Bachelor's Degree required.
• Bilingual proficiency in Spanish and English.
• Experience in e-commerce fraud prevention or related fields preferred but not required.
• Familiarity with Card Not Present (CNP) environment or similar preferred but not required.
• Experience in airlines, retail, ticketing, banking or similar is preferred but not required.
• Strong organizational, analytical and critical thinking skills.
• Ability to work in a fast-paced, ever-changing environment.

Responsabilidades

• Identify and prevent fraudulent transactions, powering client results.
• Monitor real-time fraud decisioning software with a team of experts.
• Independently resolve problems requiring in-depth investigation or research.
• Communicate fraud trends and best practices with peers and leaders.
• Analyze queued transactions to assess fraud risk and approve or reject them.
• Maintain professionalism when reviewing transactions or speaking with customers.
• Prioritize work to meet deadlines and performance goals.
• Report platform issues and identify potential client impacts.
• Help customers succeed by delivering results daily.

Conocimientos

Fraud prevention

Investigation

Analytical thinking

Decision making

Bilingual ES/EN

Educación

Bachelor's Degree

Descripción del empleo

5 days ago Requisition ID: 1193

Salary Range: MX$212,000.00 To MX$212,400.00 Annually

Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company's Predictive Yes Platform helps businesses say yes to more - more good customers, more revenue, and more growth - without getting burned. It's a precise, confident, data-backed yes, made possible by joining signals across the entire customer lifecycle through unmatched data volume, layered AI-powered models, and a consortium approach that protects clients from bad actors spotted anywhere in the network while unlocking business with good actors verified anywhere in the network. With more than 10 billion transactions and over $1 trillion in commerce processed in 2025 alone, Accertify delivers the intelligence and precision that fraud and payments teams need to say yes confidently and enable growth. That's the More Yes difference.

As a Fraud Analyst, you'll be on the front lines of protecting businesses and consumers by investigating and analyzing high-risk e-commerce transactions. Your expertise will be key to delivering exceptional digital experiences across industries, ensuring the security and trust that drive success in today's fast-paced online world. You'll be empowered to make impactful decisions, shape fraud-prevention strategies, and contribute directly to the mission to transform the digital landscape.

Essential Duties and Responsibilities:

• Identify and prevent fraudulent transactions, powering exceptional client results
• Work well with a team of industry experts to monitor real-time fraud decisioning software
• Independently resolve problems that require in-depth investigation and/or research
• Constantly communicate fraud trends and share best practices with peers and leaders
• Thoroughly analyze queued transactions to assess fraud risk and approve or reject them accordingly
• Maintain professional persistence when reviewing transactions or speaking with customers.
• Prioritize work to meet and exceed deadlines and performance goals
• Report platform issues as they arise and proactively identify potential impacts to clients
• Ensure Accertify's customers succeed by delivering results daily.

Skills & Qualifications:

• Bachelor's Degree required
• Strong desire to build a career in the fraud prevention industry
• Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
• Previous knowledge of the e-commerce industry and Card Not Present (CNP) environment or similar experience is preferred, but not required
• Prior knowledge of airlines, retail, ticketing, banking experience, or similar experience is preferred but not required
• Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
• Exceptional problem-solving skills
• Displays confidence in making decisions quickly and independently
• Must be able to work in a fast-paced, ever-changing environment
• Strong internet research skills with the ability to navigate multiple systems at once
• Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
• Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
• Bilingual Proficiency in Spanish & English
• Location: On-site at the Accertify Office in Mexico City
• Flexibility to work a schedule starting as early as 6 a.m. CST (ending at 2 p.m. CST) or as late as 2 p.m. CST (ending at 10 p.m. CST); this will include one weekend day shift, which could change depending on client needs.
• Training will run from 10 a.m. to 6 p.m. for three months, all onsite in the office. Following this training, schedules will be determined based on client needs.
• For the first 3 months, each workday will be entirely onsite in the office, and the position will become hybrid (3 days in the office, 2 days work-from-home) after the 3-month point. Accertify reserves the right to convert any positions to fully in-office in the future. Additional work-from-office days may be required throughout the year based on client/department needs.
• PTO blackout periods are from Holly Week (March-April), Hot Sale Week (May), Summer Break (July-Aug), Buen Fin Week (November), and Winter Break (December) through the end of the calendar year. No time off requests are allowed during these periods.

Why Join Accertify?

At Accertify, we offer more than just a paycheck—we invest in our people through competitive rewards, meaningful benefits, professional development opportunities, flexible ways of working, and programs that support your overall well-being. Join a team that values growth, collaboration, and innovation while empowering you to make an impact and build a rewarding career.