Senior Ecommerce Fraud & Risk Investigator

Levi Strauss & Co.; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Levi Strauss & Co. is seeking a Sr Fraud Prevention Analyst in Mexico City to support the Enterprise Fraud & Abuse Program across DTC channels. You will monitor ecommerce activity, review high-risk items, and investigate fraud, abuse, and loss incidents to protect revenue and brand integrity.

The role requires strong analytical skills, experience with fraud detection tools, and the ability to balance risk with customer experience in a fast-paced environment.

Formación

• Experience in fraud operations, investigations, or risk management in ecommerce/digital environments.
• Proficiency with fraud detection tools and transaction monitoring platforms.
• Strong analytical skills to identify patterns across large datasets.
• Excellent written and verbal communication with sound judgment under pressure.

Responsabilidades

• Monitor ecommerce transactions and review high-risk orders for action.
• Investigate fraud, abuse, and losses across channels and document findings.
• Develop dashboards and reports to support decision-making and risk assessment.

Conocimientos

Fraud investigations

Ecommerce fraud tools

Data analysis

SQL

Excel

Communication skills

Herramientas

Forter

Signifyd

Salesforce

Looker

ServiceNow

Descripción del empleo

Levi Strauss & Co. is seeking a Sr Fraud Prevention Analyst in Mexico City to support the Enterprise Fraud & Abuse Program across DTC channels. You will monitor ecommerce activity, review high-risk items, and investigate fraud, abuse, and loss incidents to protect revenue and brand integrity.

The role requires strong analytical skills, experience with fraud detection tools, and the ability to balance risk with customer experience in a fast-paced environment.