Delivery Station Shift Lead - People, Safety & Performance

Amazon; El Salto; Presencial; MXN 300.000 - 520.000; Jornada completa

Descripción de la vacante

Amazon Mexico is seeking a Shift Manager in Guadalajara to lead the delivery station's under-the-roof operations, guiding a team of Process Assistants and Associates. You will manage staffing, plan shifts, audit daily plans, and drive safety and performance improvements.

You'll conduct Gemba walks, review metrics, and coordinate with stakeholders and leadership to ensure smooth end-to-end processes and accurate reporting of daily operations and shift handoffs.

Formación

• Bachelor's degree or equivalent.
• Fluent in English (speaking, reading and writing).
• 1+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and holidays.
• Able to push and pull wheeled dollies up to 100 pounds.
• 2+ years of experience with performance metrics or lean techniques (preferred).

Responsabilidades

• Promote a culture of safety and ensure training needs are addressed.
• Manage staff and assign duties to process assistants and associates.
• Plan shifts, audit daily plans, and execute daily operations.
• Track and monitor sorting operations and driver dispatch.
• Complete reports and address discrepancies in reporting tools.
• Engage with associates, complete performance audits, and conduct quality inspections.
• Holds end-of-shift meetings with leadership and perform shift handoffs to the next shift.

Conocimientos

People management

Safety compliance

Communication

Gemba walks

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon Mexico is seeking a Shift Manager in Guadalajara to lead the delivery station's under-the-roof operations, guiding a team of Process Assistants and Associates. You will manage staffing, plan shifts, audit daily plans, and drive safety and performance improvements.

You'll conduct Gemba walks, review metrics, and coordinate with stakeholders and leadership to ensure smooth end-to-end processes and accurate reporting of daily operations and shift handoffs.