Data Center Solutions Engineer - Customer Delivery

Estarta Poland

Ciudad de México

On-site

MXN 600,000 - 1,000,000

Full time

8 days ago

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Job summary

Cisco Mexico City is seeking a Customer Delivery Engineering professional to drive customer technology transitions and build simulations for complex problems. You will support the design and validation of Cisco solutions to accelerate business outcomes, interacting with customers and engineering teams to resolve issues.

You will contribute to problem resolution, provide technical guidance, and continuously strengthen your skills across Cisco’s technologies.

Qualifications

Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 4+ years’ experience of DC technology (CCNP, CCIE preferred).

Responsibilities

Contribute effectively to the areas of Customer Problem Resolution.
Interact effectively with other Engineering to solve complex problems, identifies serviceability issues and drives resolution of the issues with Engineering and other organizations.
Provides technical expertise and guidance to resolve complex customer problems.
Owner and keeper of our culture.
Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.
Based on project requirements, consults and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and/or optimize Cisco’s suite of products and services to accelerate business outcomes.
Supports pre-sale activities and translating business requirements into solution design.
Monitoring and Troubleshooting: Observe and troubleshoot network systems to maintain smooth operations.