Data Capture & Validation Specialist

Citigroup Inc.; Ciudad de México; On-site; MXN 180,000 - 300,000; Full time

Job summary

CITIGROUP INC. is seeking an Ops Support Specialist 4 in Mexico City to provide day-to-day operational support. You will assist with record maintenance, account setup, and coordination among operations, relationship managers, and clients.

This role emphasizes accuracy, process adherence, and risk-aware decision-making. Responsibilities include problem solving, team guidance, basic analysis, and support across a broad range of Citi products and services while ensuring compliance with policies and

Qualifications

• 1-3 years of relevant experience.
• Experience working in a business office or operational environment.
• Proficient computer and math skills with a focus on complex databases and spreadsheets.
• Demonstrates technical and administrative expertise.
• Consistently demonstrates attention to detail.
• Demonstrated knowledge of activities, policies, and procedures of a basic work area.

Responsibilities

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed.
• Conduct basic analysis and research as well as workflow management.
• Support an expansive array of products and services.
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding CitiGroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Databases

Spreadsheets

Attention to detail

Data entry

Administrative skills

Education

High School diploma or equivalent

Tools

Excel

Job description

CITIGROUP INC. is seeking an Ops Support Specialist 4 in Mexico City to provide day-to-day operational support. You will assist with record maintenance, account setup, and coordination among operations, relationship managers, and clients.

This role emphasizes accuracy, process adherence, and risk-aware decision-making. Responsibilities include problem solving, team guidance, basic analysis, and support across a broad range of Citi products and services while ensuring compliance with policies and