Analista de Operaciones y Revisión de Documentos – Empresarial

Hiring.fm; Ciudad de México; Presencial; MXN 30.000 - 42.000; Jornada completa

Descripción de la vacante

Citi is seeking an entry-level Ops Support Specialist 3 in Mexico City to provide day-to-day operations support within the Core Team. You will document processes, maintain records, assist with inventory and account handling, and coordinate with relationship managers and clients.

Responsibilities include identifying process gaps, escalating with solutions, and ensuring compliance with laws and internal policies while supporting a range of products and services.

Formación

• 1 year of relevant experience.
• Proficient computer and typing skills.
• Ability to adapt to new technology quickly.
• Clear and concise written and verbal communication.
• Ability to work with others to complete assigned tasks.

Responsabilidades

• Document processes in detail following established procedures.
• Identify process gaps and escalate with solutions.
• Assist with inventory management and workflow according to risk and SLA.
• Support a range of products and services.
• Analyze problems and research solutions.
• Navigate and test moderately complex databases and systems.
• Ensure accurate and timely account handling.
• Assist in activities to reduce organizational impact or loss.
• Demonstrate compliance and ethical conduct in decision making.

Conocimientos

Proficient computer skills

Typing skills

Adapt to new technology

Clear written and verbal communication

Team collaboration

Educación

High School diploma or equivalent

Herramientas

Excel

Descripción del empleo

Citi is seeking an entry-level Ops Support Specialist 3 in Mexico City to provide day-to-day operations support within the Core Team. You will document processes, maintain records, assist with inventory and account handling, and coordinate with relationship managers and clients.

Responsibilities include identifying process gaps, escalating with solutions, and ensuring compliance with laws and internal policies while supporting a range of products and services.