Banamex Analista de Revision de Documentos Banca Empresarial

Hiring.fm; Ciudad de México; Presencial; MXN 30.000 - 42.000; Jornada completa

Descripción de la vacante

Citi is seeking an entry-level Ops Support Specialist 3 in Mexico City to provide day-to-day operations support within the Core Team. You will document processes, maintain records, assist with inventory and account handling, and coordinate with relationship managers and clients.

Responsibilities include identifying process gaps, escalating with solutions, and ensuring compliance with laws and internal policies while supporting a range of products and services.

Formación

• 1 year of relevant experience.
• Proficient computer and typing skills.
• Ability to adapt to new technology quickly.
• Clear and concise written and verbal communication.
• Ability to work with others to complete assigned tasks.

Responsabilidades

• Document processes in detail following established procedures.
• Identify process gaps and escalate with solutions.
• Assist with inventory management and workflow according to risk and SLA.
• Support a range of products and services.
• Analyze problems and research solutions.
• Navigate and test moderately complex databases and systems.
• Ensure accurate and timely account handling.
• Assist in activities to reduce organizational impact or loss.
• Demonstrate compliance and ethical conduct in decision making.

Conocimientos

Proficient computer skills

Typing skills

Adapt to new technology

Clear written and verbal communication

Team collaboration

Educación

High School diploma or equivalent

Herramientas

Excel

Descripción del empleo

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education: High School diploma or equivalent

FuncionesActividades OperativasRevision de Documentacion digital del área Pyme/ EmpresarialRevisar que la documentacion cumpla con los lineamientos y politicas establecidosDar de alta los servicios requeridos en sistema de clientes del área Pyme/ EmpresarialActividades de captura en sistema RequisitosExperiencia en capturaConocimiento en excelConocimientos en captura de cheques/ contratos/ solicitudesExperiencia en manejo de datos.Zona de trabajoTecno Parque/ AzcapotzalcoHorario de 8 am a 5 pm/ Con disponibilidad de cambio de horario 11 am a 08 pm

Job Family Group: Operations - Core

Job Family:Operations Support

Time Type:Full time

Most Relevant Skills Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.